Administrative Operations Executive
4 days ago
**Responsibilities**
- Responsible for a range of activities which will assist this organization's leadership, strategic and confidential information and initiatives
- Provides administrative support to ensure efficient operation of both Directors and the office i.e. Coordinate and schedule personal and business calendar appointments, events and errands; communications, travel
- Assist in business operations including client management, commercial proposals, training support
- Any other professional requirements as found necessary.
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
- Responsible for recruiting security officers for the site deployment and providing orientation and explaining job descriptions based on PWM requirements to new employees
- Participate actively in the planning and execution of company events
- Responsible for developing standards and promoting activities that enhance operational procedures
- Ensure filing systems are maintained and current
- Establish and monitor procedures for record-keeping
- Ensure security, integrity, and confidentiality of data in accordance with PDPA Regulations
- Design and implement office policies and procedures
- Coordinate daily, weekly operational deployment, and schedules
- Stand in as Duty Officer on a rotational basis
- Handle client inquiries and complaints, and follow up with marketing calls to source for new business
- Maintain a safe and secure working environment
- Perform other operational duties as assigned by the Management
- Enjoy administration, are super organised and practice confidentiality and discretion.
- Experience as an Executive / Personal Assistant
- Excellent communication and copywriting skills in English, both written and oral
- Meticulous, has good aesthetic sense, excellent time management and organisation skills
- Demonstrated computer proficiency in programs such as Microsoft Word, Excel, Microsoft 365
- Strong presentation skills, comfortable with video meetings and video hosting (i.e. Zoom, MS Teams), upbeat, professional, and energetic phone skills
- Excellent customer service skills with ability to liaise with and influence a range of diverse stakeholders.
- Ability to work on weekends (on training days) e.g. Saturday and/or Sunday
- Basic understanding of coding skill is a plus
- Proficient in using various tools, such as Convertkit and Zoho
- Promote automation technology into workplace systems
We are looking for a dedicated, passionate, and proactive team member who embrace qualities of integrity, learning and respect. To be part of our team, you are adaptable, self-motivated, results oriented and adopt a growth mindset.
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