
Operations Executive
3 days ago
5 days’ work week
8:45AM to 6:15PM
Work Location: 8 Gul Circle Singapore 629564
Company Transport Provided from Boon Lay MRT
As an Operations Executive, you will
Oversee and manage the daily operations within the operations team while ensuring that all travel-related services are carried out efficiently and effectively aligning with company standards
Your role includes but not limited to
- Booking and managing travel arrangements for sales team, including transportations, hotels, car rentals, and/or other related services
- Liaise with travel suppliers and vendors to secure the best booking deals
- Build and maintain good work relationship with vendors and suppliers
- Ensure compliance with all legal regulations, health and safety requirements
- Provide excellent customer service to all stakeholders
- Manage travel-related complaints and issues
- Identify the root cause of the problem and provide a satisfactory solution
- Monitor and analyze travel trends, market conditions to identify opportunities for growth and improvement
- Stay up-to-date with industry developments, competitor activities, and market changes
- Developing and implementing travel policies & procedures to ensure operational efficiency and effectiveness
- Any other ad-hoc duties assigned by the company
You probably already have the skills & experiences we are looking for
- Degree / Diploma / Certification in travel and tourism is advantageous
- Minimum 3 years of work experience in a similar role
- Familiarity with travel booking systems and software is also highly desirable
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Good understanding of different travel products and services
- Able to work well under pressure and be comfortable working in a fast-paced environment
- Proficient in Microsoft Office
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