Associate, Merchant

2 weeks ago

Singapore Operations Full time $90,000 - $120,000 per year

Get to Know the Team

The Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community effectively.

The Merchant Operations team represents the voice of our merchant partners, advocating for solutions that enhance their success on Grab. We collaborate with business verticals (GrabFood, GrabMart, GrabPay, OmniCommerce) and product teams to deliver strategic initiatives that consider local market needs and optimize both merchant and consumer experiences, supporting country growth, cost priorities, and operational efficiency.

Get to know the role

This role turns OmniCommerce (Dine Out Deals, Reservations, Loyalty as a Service) strategies into action in Singapore by driving initiatives from planning to execution. You will lead cross-functional projects, implement scalable solutions, and shape operational processes that improve merchant and consumer experiences. By translating strategic priorities into concrete outcomes and coordinating end-to-end delivery, this role ensures initiatives achieve business impact while supporting Singapore's growth and operational efficiency.

The Critical Tasks You Will Perform

  • Lead business and product initiatives, ensuring alignment with local market needs to drive adoption and efficiency
  • Design and implement policies and workflows that turn business needs into clear, scalable processes, improving daily operations and user experience
  • Continuously monitor and enhance merchant and consumer experiences to keep the platform competitive and high-performing
  • Develop and scale solutions that improve performance, strengthen operational efficiency, and support long-term strategic goals
  • Apply local market insights to refine platform features and processes, driving greater merchant success and satisfaction
  • Encourage self-serve tool adoption by uncovering actionable insights that empower merchants to operate independently and thrive
  • Serve as the main liaison across product, engineering, support and operations teams to align priorities and ensure seamless delivery

  • Merchant Acquisition Associate

    2 weeks ago

    Singapore SQKII PTE. LTD. Full time $200,000 per year

    Can you turn cold leads into hot bites?We've got an opening.Sqkii is known for our flagship #HuntTheMouse campaign that gives away cold, hard cash to players who find hidden coins. If you've seen Singaporeans squatting in random spots, walking around with metal detectors, or sticking their heads under tables… you've probably seen one of our games in...

  • Merchant Success Associate

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $3,000 - $5,000 Per Month**Date Posted** - 1 hour agoAdditional Details **Job ID** - 97124**Job Views** - 1Roles & Responsibilities **About SHOPLINE**: **SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliverscalable commerce...

  • Associate, Merchant

    2 weeks ago

    Singapore Operations Full time $60,000 - $120,000 per year

    Get to Know the Team The Singapore Operations team drives growth and innovation for Grab in Singapore, shaping the business to meet the evolving needs of consumers. We contribute towards Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers. We develop and execute business strategies that help us...

  • Senior Sales Associate

    2 weeks ago

    Singapore CIMB Singapore Full time

    Senior Sales Associate - Personal Loan Sales and Merchant Acquisition SG Join to apply for the Senior Sales Associate - Personal Loan Sales and Merchant Acquisition SG role at CIMB Singapore Responsibilities Perform Telesales and outdoor sales activities Support

  • Associate, Merchant Success

    2 weeks ago

    Singapore Operations Full time $40,000 - $60,000 per year

    Get to Know the TeamThe Singapore Operations team drives growth and innovation for Grab, shaping the business to meet the evolving needs of consumers. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most, and we develop and execute business strategies that help us serve our community...

  • Merchant Implementation Manager

    4 days ago

    Singapore Worldline Full time

    **T**his** is **Worldline** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the...

  • Merchant Marketing Lead, Global Fintech/Payments

    2 weeks ago

    Singapore Hyphen Partners Full time

    Description Overview Our client, a prominent fintech and payments player, seeks a seasoned Merchant / SMB Marketer to drive awareness, acquisition, and growth for small and medium-sized merchants across global markets. You will design and execute integrated marketing campaigns, manage the company’s social media presence to engage SMBs, grow a strong...

  • Merchant Acquisition Associate

    2 weeks ago

    Singapore A-VINZ PTE. LTD. Full time

    Conduct sales meeting using a proven system and pitch deck. - Cold-call potential prospects to secure appointment. - Handle inbound leads and help them with their requirements. - Follow up with prospects until their needs are met. - Negotiate to reach a win-win arrangement with clients. - Achieve individual sales targets **Others** - Resilience to carry on...

  • Merchant Success and Operations Associate

    6 days ago

    Singapore Qlub Full time

    Qlub is a Global FinTech Startup revolutionizing payments in restaurants and cafes by letting customers pay straight from a QR code! As a Qlub user you still get to enjoy the full dine-in experience, but now you have the choice to pay and split bills in a matter of seconds all via your mobile, instead of waiting for the cheque! After successfully launching...

  • Market Expansion Associate

    2 weeks ago

    Singapore KPAY MERCHANT SERVICE (SINGAPORE) PTE. LTD. Full time

    KPay is a fintech company where we combined payment solutions with our financial technology platform that connects merchants to affordable business solutions that they need. A soon-to-be "unicorn" (USD 1+billion valuation worth), we build a complete merchant service ecosystem that accelerates growth for businesses of all sizes. **Responsibilities**: -...