Associate, Financial Services

2 days ago

Singapore Operations Full time $60,000 - $120,000 per year

Get to know the team:

The Financial Services Operations team is a dynamic group responsible for ensuring seamless financial processes and innovative payment solutions that empower Grab users and partners alike.

We make an impact by supporting operations across multiple business units such as Transport, Deliveries, GfB, Partnerships, and GrabFin. Our team thrives on solving complex challenges, ensuring compliance, and enhancing user experience to support Grab's mission of driving Southeast Asia forward.

Get to know the Role:

This role will be reporting to the Manager of the Financial Services Operations team.

As an Associate, you will play a pivotal role in supporting the Manager in daily operations, including the planning and execution of tasks and projects assigned.

As part of the team supporting our business functions, you will be required to:

  • Manage daily operations to support business units in ensuring compliance to both internal and external timelines and targets.
  • Oversee timely and accurate case submissions for WICA cases in accordance with guidelines.
  • Conduct investigations and liaise with regulators/government agencies to address CPF and WICA issues
  • Provide operational support for strategic growth initiatives such as new business pilots, and scaling of existing businesses
  • Collaborate with cross-functional teams to identify opportunities for scaling of business and expanding Grab's offerings within the ecosystem.
  • Identify operational inefficiencies and propose AI-driven solutions to streamline processes and enhance scalability, in collaboration with relevant teams

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