User Operation

3 days ago

Singapore BIGO Technology (BIGO) Full time

**Responsibilities**:
1. Advanced in features and how to play livestreaming, understand the needs and psychology of VIP users

2. Responsible for building contacts with VIP users, collecting, compiling, analyzing and managing user information

3. Distinguish services for VIP users, answer questions and maintain good communication with users

4. Continue to follow VIP user conditions every day, and create strategies to maintain and increase user activity, and guide in refilling

5. Coordinate and analyze various effective activities that are in accordance with the policies / plans of the operational team, and also help the operational team to gather questions and feedback from VIP users

**Requirements**:
1. A good image, a good temperament, the experience of sale is preferred

2. Likes the internet, and can quickly adapt to the field of live streaming

3. Having good communication skills, able to analyze user psychology and take the initiative to provide good service

4. Able to work under pressure, be able to respond to problems, make solutions on time and make sense

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