Reservations Manager

3 days ago


Singapore DORSETT SINGAPORE Full time

Job Requirement:

- To administer and supervise and train associates in all the activities and procedures of the Reservations Department..
- Plan and recommend procedures that will maximize revenues, occupancy and Yield in conformance with the standards of the Hotel management.
- Preparation of reservation reports with regards to VIP arrivals for the week, close-out dates, travel agent production, forecast, no-show, cancellation, sales production and outlook.
- Having full control on over-booking and peak period reservations on the books, ensuring maximum occupancy and average rates are obtained and conduct daily checks on reservation forecast and availability in the system.
- Keep a close watch daily on the reservations forecast and availability in the computer system and reports any irregularities to the Front Office Manager.
- Prepares various monthly reports as assigned by Revenue Manager
- Prepares the outlook figures monthly for comparison of figures between budget and actual figures.
- Responsible for input of new contract rates and maintaining the IATA records.
- Any other ad-hoc tasks as and when assigned by Revenue Manager.

**Requirements**:

- Diploma in Hospitality / Hotel Management or related field
- 3 years’ experience in Reservations Department in the Hotel industry
- Good interpersonal and communications skills
- Able to lead a team
- Proficient in Microsoft Office skills
- Good knowledge of Opera



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