Reservations Manager

14 hours ago


Singapore beBeeReservation Full time
Job Title:

Reservations Officer/Executive

Job Description:

As a key member of our team, you will be responsible for handling reservations inquiries via phone, email, and online platforms. This involves providing information about room availability, rates, and packages to potential guests. You will also assist guests in making reservations, modifications, or cancellations while ensuring accurate and timely entry of reservation data into the booking system.

The ideal candidate will possess strong communication skills, both verbal and written, as well as exceptional customer service and interpersonal skills. Previous experience in a similar role within the hospitality industry is preferred.

Key Responsibilities:
  • Handling reservations inquiries and providing information on room availability, rates, and packages
  • Assisting guests with reservations, modifications, or cancellations
  • Maintaining accurate and timely entry of reservation data into the booking system
  • Providing exceptional customer service and support
Benefits:
  • Award-winning hospitality environment
  • Ongoing training and development opportunities
  • Flexible work arrangements
  • Competitive salary and benefits package
About Us:

We are a heart-warming family that shares something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, we offer a tranquil, sophisticated urban retreat whether travelling for business or leisure. We feature 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.


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