Assistant Reservations Manager

2 weeks ago


Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.
- Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.
- Controls the team's annual operating budget, reviews staff roster, and guides the Reservations team in executing operational tasks.
- Proactively communicates rates, monitors call volume, and collaborates on Revenue Management strategies. Corresponds with clients to grow account share and builds loyalty.
- Empowers Reservations Officers to resolve client issues promptly, participates in key meetings, and provides guidelines for a Reservations orientation program. Exhibits effective leadership, fosters teamwork, and ensures a robust training system for Reservations staff, contributing to overall succession planning.

**Job Requirements**
- 3-5 years of Hotel Reservations experience at the hotel property or corporate level, along with 1-2 years of supervisory experience as a Team Lead.
- Highly advantageous attributes include a strong understanding of hotel distribution systems, effective communication skills under challenging circumstances, and a diploma/basic degree in Hospitality Management, Business, or equivalent qualifications.
- High ethical standards, self-motivation, and a commitment to instilling a positive and caring workplace culture are also key attributes.



  • Singapore Frasers Property Limited Full time

    Assistant Reservations Manager (Hospitality)Join to apply for the Assistant Reservations Manager (Hospitality)role at Frasers Property Limited Assistant Reservations Manager (Hospitality)1 day ago Be among the first 25 applicants Join to apply for the Assistant Reservations Manager (Hospitality)role at Frasers Property Limited Get AI-powered advice on this...


  • Singapore NSK HOTEL PTE. LTD. Full time

    The Assistant Reservatons Manager assists the Front Office and Revenue department in directing and supervising the activities of in-house reservations and group bookings. To receive, confirm and process reservation for the hotel and assist in ensuring maximum potential revenue is captured daily. **Primary Responsibilities**: - Assist to answer, confirms...


  • Singapore PARK REGIS INVESTMENTS PTE. LTD. Full time

    Job Summary The Reservations Manager manages the team members in the Reservations department and ensures its efficient and effective operation. Job Responsibilities Handle guest telephone and email inquiries and improve the guest experience score. Offer appropriate room types and price inclusions, and upsell effectively while handling objections. ...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** **Responsibilities**: - Oversee all aspects of reservations, including managing bookings, cancellations, and modifications - Manage a team of reservation agents and ensure that all guests receive exceptional service - Develop and implement procedures for managing reservations and ensuring accuracy and efficiency - Provide training and support...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors. - Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures. - Controls the team's annual operating budget, reviews staff roster,...

  • Reservations Manager

    24 hours ago


    Singapore GRAND PARK CITY HALL Full time

    Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....


  • Singapore VIVA VENTURES SO GROUP PTE. LTD. Full time

    Familiar with hotel product knowledge and activities. - Monitor the daily operations and efficient running of room reservations. - Ensure accuracy of guest history and client profiles in Data Base - Track and ensure accuracy of input of market codes according to company guidelines - Responsible for leading, motivating and training the Reservations team...


  • Central Singapore IHG Full time

    **About us** Don’t press esc! It’s not a mistakethe first voco hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are...


  • Singapore TBR SINGAPORE PTE. LTD. Full time

    **Main Responsibilities** - Responsible for the effective management of daily bookings, client queries, client quotations, assistance in travel planning and execution - Ensure SLA’s are met in line with company expectations - Engage in active listening with callers, confirming or clarifying information - Ensure Team/Driver Feedback Levels (Negative) are...


  • Singapore TPC HOTEL PTE. LTD. Full time

    **Responsibilities**: Reservations - Direct the reservations team to maximise the sales of rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications. - Lead the Reservations team to effectively carry out bookings for guests, ensuring a smooth and efficient process for...