Assistant Reservations Manager
4 days ago
Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.
- Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.
- Controls the team's annual operating budget, reviews staff roster, and guides the Reservations team in executing operational tasks.
- Proactively communicates rates, monitors call volume, and collaborates on Revenue Management strategies. Corresponds with clients to grow account share and builds loyalty.
- Empowers Reservations Officers to resolve client issues promptly, participates in key meetings, and provides guidelines for a Reservations orientation program. Exhibits effective leadership, fosters teamwork, and ensures a robust training system for Reservations staff, contributing to overall succession planning.
**Job Requirements**
- 3-5 years of Hotel Reservations experience at the hotel property or corporate level, along with 1-2 years of supervisory experience as a Team Lead.
- Highly advantageous attributes include a strong understanding of hotel distribution systems, effective communication skills under challenging circumstances, and a diploma/basic degree in Hospitality Management, Business, or equivalent qualifications.
- High ethical standards, self-motivation, and a commitment to instilling a positive and caring workplace culture are also key attributes.
-
Assistant Reservations Manager
2 weeks ago
Singapore VOCO ORCHARD SINGAPORE Full time**About Us** voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines...
-
Assistant Reservations Manager
2 weeks ago
Singapore MANDAI RESORTS PTE. LTD. Full time**Main Duties and Responsibilities** We are seeking an accomplished Reservations Assistant Manager to join us as part of the pre-opening team for the Mandai Rainforest Resort by Banyan Tree. As the Reservations Assistant Manager, you will be responsible for overseeing the Resort’s reservations operations to ensure efficiency, accuracy, and outstanding...
-
Assistant Reservations Manager
5 days ago
Singapore Frasers Property Limited Full timeAssistant Reservations Manager (Hospitality)Join to apply for the Assistant Reservations Manager (Hospitality)role at Frasers Property Limited Assistant Reservations Manager (Hospitality)1 day ago Be among the first 25 applicants Join to apply for the Assistant Reservations Manager (Hospitality)role at Frasers Property Limited Get AI-powered advice on this...
-
Assistant Reservations Manager
2 weeks ago
Singapore Young Women's Christian Association of Singapore Full timeResponsible for ensuring the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed the revenue target. Trains new team members and assist in overseeing the reservation team and working alongside with the reception team to achieve the highest level of guest...
-
Assistant/Reservations Manager
5 days ago
Singapore PARK REGIS INVESTMENTS PTE. LTD. Full timeJob Summary The Reservations Manager manages the team members in the Reservations department and ensures its efficient and effective operation. Job Responsibilities Handle guest telephone and email inquiries and improve the guest experience score. Offer appropriate room types and price inclusions, and upsell effectively while handling objections. ...
-
Assistant/Reservations Manager
1 week ago
Singapore Park Regis by Prince Full timeJob Summary The Reservations Manager manages the team members in the Reservations department and ensures its efficient and effective operation. Job Responsibilities Handle guest telephone and email inquiries and improve the guest experience score. Offer appropriate room types and price inclusions, and upsell effectively while handling objections. Ensure...
-
Assistant Reservations Sales Manager
1 week ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeTo assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. - To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. - To ensure maximum room utilization when monitoring room...
-
Assistant Reservations Manager
2 weeks ago
Singapore Kempinski Hotels Full time $60,000 - $80,000 per yearDescriptionEffectively manage and be in control of rooms inventory, to achieve optimum results in occupancy, average rate and revenue. Review daily reservations accuracy and next day arrivals (including but not limited to the rates compliance from segment and source). Supervises the Reservations Agents in their daily duties, including pick-ups, travel...
-
Assistant Reservations Sales Manager
2 weeks ago
Singapore MOMENTUS HOTEL ALEXANDRA Full time $40,000 - $80,000 per yearJob Description To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room utilization when...
-
Assistant Reservations Sales Manager
1 week ago
Singapore MOMENTUS HOTEL ALEXANDRA Full timeJob Description To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room utilization when...
