Reservations Manager

4 days ago


Singapore GRAND PARK CITY HALL Full time

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

**Responsibilities**:

- Supervise and guide reservations team members.
- Ensure all bookings are entered into the property management system and ensure accuracy.
- Ensure orderly filing of reservations correspondence.
- Inform the Director of Revenue, Front Office Manager and Director of Sales on all matters pertaining to no show and matters concerning reservations department.
- Ensure Guest History are updated regularly.
- Work closely with Sales Department on status of group reservations.
- Assist in preparation and compilation of statistical data on reservations.
- Maximise room utilisation and monitor room allotments.
- Forecast reservations pick-up trend against market activities and competitors.
- Provide detail analyst of the room revenue and average rate forecast for future months.
- Chair weekly room revenue meeting.
- Perform any other job tasks as assigned.

**Job Requirements**
- Minimum 3 years of experience in a similar capacity in the hospitality industry.
- Attentive to details.
- Strong interpersonal skills.



  • Singapore This is an IT support group Full time

    Job DescriptionThis is an IT support group seeking a highly organized, detail-oriented, and customer-focused Reservations Supervisor to oversee the daily operations of the reservations team.Key ResponsibilitiesReservation Management:Handle room reservations promptly and accurately through various channels, including phone, email, and online booking...

  • Reservation Manager

    2 weeks ago


    Singapore TALL SHIP ADVENTURES PTE. LTD. Full time

    **POSITION TITLE**:RESERVATION MANAGER We are looking for people who are confident and internationally-minded; people who know what it takes to exceed guest expectations. You will effectively and efficiently manage the Reservations Department ensuring all inquiries are professionally dealt with, through prompt, effective, and proper reservations service to...


  • Singapore TPC HOTEL PTE. LTD. Full time

    **Responsibilities**: Reservations - Direct the reservations team to maximise the sales of rooms and facilities, and at all times monitor quality of reservations, statistical information provided and inter-departmental communications. - Lead the Reservations team to effectively carry out bookings for guests, ensuring a smooth and efficient process for...


  • Singapore DUSIT THANI Full time

    Job OverviewThe Reservations Manager is a vital position within the hotel's operations, reporting to the Revenue Manager or designates. This role encompasses the management of the reservations process and team, ensuring quality guest service and meeting financial targets.Main ResponsibilitiesProvide direction and leadership to the Reservations team, driving...

  • Reservation Manager

    1 week ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARYReporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel.What you will...

  • Reservation Manager

    4 days ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARYReporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel.What you will...

  • Reservation Manager

    6 days ago


    Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & Responsibilities JOB SUMMARY Reporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel. What you...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** **Responsibilities**: - Oversee all aspects of reservations, including managing bookings, cancellations, and modifications - Manage a team of reservation agents and ensure that all guests receive exceptional service - Develop and implement procedures for managing reservations and ensuring accuracy and efficiency - Provide training and support...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors. - Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures. - Controls the team's annual operating budget, reviews staff roster,...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Demonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors. - Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures. - Controls the team's annual operating budget, reviews staff roster,...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Responsiblities: - Analyze data, guest data and feedback to improve service quality, booking patterns and market trends. - Manage room inventory to maximize occupancy Monitor room sales and booking pick-up rates for management reporting. - Evaluate Connects and Reservation department's compliance with Connect and reservation policies and procedures, and...


  • Singapore JEN by Shangri-La Full time

    Career Opportunities: Cluster Reservations Manager Requisition ID Posted - Singapore - JEN Singapore Tanglin by Shangri-La - Rooms - Permanent We are looking for Cluster Reservations Manager to join our Fun and Vibrant team. The Cluster Reservations Manager is responsible for managing the reservations process and operation in the property, by coaching and...


  • Singapore THE SINGAPORE RESORT & SPA Full time

    **Sofitel and its Ambassadors** The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every...


  • Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full time

    Roles & ResponsibilitiesJob HighlightsCareer Development Opportunities Duty Meals, Birthday Leave and Flexible benefits Complimentary Room Nights Discounted Room and Dining RatesWe are looking for a Cluster Reservations ManagerThe Cluster Reservations Manager is responsible for managing the reservations process and operation in the property, by coaching...


  • Singapore RAFFLES SENTOSA SINGAPORE Full time

    **JOB SUMMARY Reporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel. **What you will be DOING**: -...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: The responsibilities also include the following: -...


  • Singapore CHYAU FWU WINE & SPIRITS PTE LTD Full time

    The ATLAS **Reservations Executive **supports the Reservations and Events Manager and General Manager in day to day reservations requests and guests enquiries. **Who are we looking for?** - Proactive, reliable, analytical and organised people with an eye for detail, a self-starter with an effective problem-solving approach who thrives in a fast paced...


  • Singapore DUSIT THANI Full time

    Reporting to the Revenue Manager or designates, the Reservations Manager plays a crucial role in managing the reservations process and operation in the property. By coaching and motivating the team, they ensure quality guest service and meet financial targets for the property. Their responsibility also includes ensuring that the reservations team adheres to...


  • Singapore JEN by Shangri-La Full time

    Key ResponsibilitiesManage Reservations Process and Operation: Oversee the reservations process and operations to ensure quality guest service and financial targets are met.Team Leadership: Coach and motivate the reservations team to adhere to property policies and procedures, and encourage internal sales and upselling of facilities.System Configuration and...


  • Singapore VIVA VENTURES SO GROUP PTE. LTD. Full time

    Familiar with hotel product knowledge and activities. - Monitor the daily operations and efficient running of room reservations. - Ensure accuracy of guest history and client profiles in Data Base - Track and ensure accuracy of input of market codes according to company guidelines - Responsible for leading, motivating and training the Reservations team...