Regional Tts Product Manager

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Citi Treasury and Trade Solutions, TTS is a business unit of Citi’s Institutional Clients Group. We are the leading provider of integrated cash management and trade solutions for multinational corporations, financial institutions, and the public sector around the world. TTS is one of the most networked businesses in Citi, with our clients increasingly leaning towards centralizing their buying decisions.

Digital Platforms are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.

TTS APAC Digital Platforms team is looking for a dynamic and highly motivated individual to lead the design, delivery and management of the Billing Platforms for TTS. The Billing Platforms Product Manager is a self-starting, individual contributor role with core responsibilities of developing end to end platform strategies and roadmap across the billing ecosystem with a pan TTS (Cash, Trade, Cards) focus.

This role is expected to lead commercialization and management of Global Billing Services (GBS platform) and associated initiatives in the spirit of transforming and building the bank. The individual will work in a fast-paced global environment to deliver upon organizational objectives in partnership with Technology, Product, Operations, Service, Sales and Control functions.

Key Responsibilities

Own and oversee end to end strategic platform roadmap for the APAC region including product development, launch, and commercialization of TTS’s billing platform. This will include the management of client pricing and billing capabilities with focus on the rollout of new pricing models, fee revenue growth initiatives and geographical expansion of pricing and billing platforms across APAC.

Design and execute strategies for innovative product development, product targeting and segmentation in a pan TTS approach to create a holistic ecosystem.

Oversee all aspects of product life cycle management including market demands, technology trends, and the competitive ecosystem.

Lead day-to-day management of core products and capabilities including product delivery, client experience, client engagement and responsible management of client feedback.

Execute client value propositions, positioning, segmentation and competitive differentiation to achieve the status of preferred partner to our clients.

Champion client and competitor market research, drive product innovation, enhance product roadmap to deliver an advanced set of client centric solutions.

Work in partnership with all product groups to design cohesive strategies on data quality and governance and revenue initiatives

Appropriately assess risk in business, product delivery and management decisions. Abide by Citi’s core philosophy on risk management and mitigation ensuring adherence to controls and governance.

Development Value

High-profile and visible role with an excellent opportunity to champion and lead the digital agenda for a high growth business line

Digital Platforms is a strategically important product area for TTS in a dynamic & high-growth region

Opportunity to lead, support and drive significant digital transformation, while enabling fee revenue growth for the Bank and serve evolving client needs

Build product design skills in a global, cross-functional and regulated industry

Develop strategic relationships with clients and other external partners

**Skills and Competencies**:
Minimum 6-8 years of relevant experience working in transaction banking, FinTech ecosystem, product management/Technology

Cross functional experience (e.g. payments, core banking, product design, data, technology and client management)

Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results

Demonstrated knowledge of product design, business acumen and client centricity

Ability to work unsupervised and adjust priorities quickly as circumstances dictate

Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Demonstrated problem-solving and decision-making skills

Demonstrated analytical and influencing skills

Consistently demonstrates clear and concise written and verbal communication
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- **Job Family Group**: Product Management and Development
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- **Job Family**: Network Capabilities Management
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- **Time Type**: Full time
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