Head of Tts Technology

APAC+J TTS Technology Head

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Our people make all the difference in our success.
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- The position will be responsible for leading just under 3000 Technology Direct staff across 14 countries in the Asia Region along with Japan, and across all respective legal entities with direct responsibility for Technology Delivery. The role will also have Direct/ Indirect responsibility for close to $150MM Annual Budget spend - excluding the spend required for Special Programs like Damselfly and India Payments Data Localization.
The holder of this job will be a member of the Asia O&T Operating Committee; Asia Technology CIO Council and Asia TTS Business Executive Committee; and Global Technology Senior Management Team.

The position will include oversight of all of Citi’s Technology Teams across the Countries, CSCs & any 3rd Party Vendor support in the Region.

**Key Responsibilities**:
Management of the overall TTS Regional Technology budget and planning process across functions and countries Ensures all budget targets are met.
Management of TTS book of work across regional office. Ensures IT projects are defined, tracked and delivered on time and on budget to meet business commitments.
Execution of the strategic roadmap to implement global platforms as we look to move towards the Target Architecture in the region.
Ensure communications with key Global, Regional & Country stakeholders across Business, Operations and Partner technology Teams.
Ensure key controls are monitored and maintained; local legal and regulatory mandates are met, and communicate with regulators as and when required.
Ensure a high quality of service is maintained.
Identify, assess and develop talent, evaluate individual performance and make decisions on employee actions.
Partner with the Global/ Regional Business Leads and their Regional Teams to determine the strategy and plan Technology programs to meet strategic Objectives
Manage Internal/External stakeholder communities such as, External Technology vendors, CTI, CATE to deliver services needed to support the business
Partner and work with External clients of the Firm to aid in sales or implementation of solutions, as & when required.

**Additionally**:
Responsible for performance and development of the TTS Tech Region/ CSC/ Country Heads, including focus on resource and people development to build successful pipelines for key Tech roles.
Accountable for working with TTS Tech Region/ CSC/ Country Heads to ensure successful Regulatory and Audit reviews in the markets within the Region, ensuring full Tech Compliance with local policies and regulations.
Ensuring that the TTS Tech Region/ CSC/ Country Heads maintain close and successful interaction with local Regulators, Central Banks, Governments and Auditors
Develop and manage overall Technology in the Region in line with business objectives and strategies. Partner with senior business leaders and CCOs to deliver against key objectives and business strategies.
Ensure that the TTS Tech Region/ CSC/ Country Heads maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored and actively partner with the relevant CSCs.
Responsible for resolving escalations from TTS Tech Region/ CSC/ Country Heads and Markets in the cluster to ensure resources are maximized to deliver a high quality service.

This role requires a broad and comprehensive knowledge of the field inside/out with an extensive experience in information technology and software development. The person in this role should be experienced with leading a large organization with teams of high-caliber architects & developers, and have an extensive knowledge of product development processes.
Strong leadership, interpersonal, negotiation and people management skills are required.
Full Software Development Life Cycle management required.
Critical Large Scale Programs Needing High Quality Leadership
Asia Region has 2 very Large scale Programs that will have Multi-Year runway, and a lot of sensitivity/ criticality associated with them. And not to mention very High $ Budgets. This Role will be Pivotal to the success of these Programs:
**Project Damselfly**:
This is about Divestiture of Citi’s Consumer (GCB) Business from 9 Markets in Asia and a Wind down of a 10th Market.

**India Payment Data Localization**:
This is a Regulatory Mandate whereby we will be required to Onshore a fairly complex suite of Applications and underlying data into India. It is a Franchise-wide Program, but TTS will be playing a significant role, given size and complexity of the Business in India.

**Additional attributes should include**:
Highly effective written and oral com