Client Services Manager, Asia Pacific

**About the Position**

As we plan for continued growth, we are seeking a Client Services Manager to join our Asia Pacific team in Singapore. Qualified individuals with a passion for emerging markets are strongly encouraged to apply. Client Services Manager (CSM) are responsible for managing and actively growing FrontierView’s relationship with clients and prospects across the APAC region. Working collaboratively with both senior and junior members of the FV team, the CSM will have full revenue responsibility and will interact frequently with clients (senior executives) across a range of sectors

**About the Commercial Team**

FrontierView’s Commercial Team partners with multinational clients to provide them with access to FrontierView’s market-leading insights, award-winning data and research, executive roundtable events, and analyst advisory support across 250+ markets to enable clients to grow and win in their most important markets. Our team provides client services and new business generation for FrontierView.

**What to Expect in this Position**:

- Drive revenue growth through renewals of existing accounts (manage/oversee ~20+ clients), plus upsell through sale of additional products, and acquisition of new clients
- Ensure that existing clients receive the expected value from FV’s services and drive their renewal decisions
- Deliver incremental revenue through relationship expansion and through the sale of custom engagements
Work closely with the commercial team to increase the universe of target clients, and develop the required pipeline to achieve target
- Diagnose critical business issues
- Facilitate the value and delivery of FrontierView services
- Ensure clients renew their relationship with FrontierView
- Increase the contract value of accounts
- Identify and sell additional FrontierView services to clients

**What Sets You Apart**:

- Bachelor’s degree (or equivalent work experience) in business, economics, or other related field
- 2-4 years of experience in client services or business development selling intangible products such as research or advisory services
- Proven track record of successful renewal book and/or exceeding sales targets and managing a new business territory
- Excellent communication skills, both written and verbal
- Hungry for professional growth, low ego, high conviction: strong self-starter who is comfortable with ambiguity, yet drives towards clarity
- Competitive spirit
- Incredibly curious: fast learner, motivated, resourceful
- Empathetic and entrepreneurial: instills trust and credibility with prospects and internal team members
- Problem solver: Organized and analytical, balanced with getting things done
- Excellent interpersonal, communication, presentation, and persuasion skills
- Professional, responsible, self-motivated and disciplined
- Strong executive presence
- Demonstrates proactivity, ownership and accountability
- Experience in sales, lead generation, fundraising, account management or customer service a plus

**About FiscalNote**

FiscalNote is the premier information services company focused on global policy and market intelligence. By combining AI technology, expert analysis, and legislative, regulatory, and geopolitical data, FiscalNote is reinventing the way that organizations minimize risk and capitalize on opportunity.

**At FiscalNote, we Lead with Values**

Know your Audience Find the Truth Drive Alignment Level Up Own the Job Bias for Action Support the Family

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FiscalNote is continuing to hire new talent, with all interviewing and on-boarding done virtually due to COVID-19. New team members, along with our current staff, will temporarily work remotely (unless communicated otherwise)._