Customer Contact Manager

*** - Serve guests from around the world as they embark on their travel journey. - Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. **JOB RESPONSIBILITIES** - Processing reservation...

*** The primary responsibility is to process reservation requests for Marriott's global guests who are staying in Marriott's global brands of hotels. **Job summary** - Process reservation requests and support of basic loyalty and customer care requests. - Create an effortless experience and build raving brand fans by answering questions about property...

*** The primary responsibility is to process reservation requests for Marriott's global guests who are staying in Marriott's global brands of hotels. **Job summary** - Process reservation requests and support of basic loyalty and customer care requests. - Create an effortless experience and build raving brand fans by answering questions about property...

Roles & ResponsibilitiesProcess reservation requests and support of basic loyalty and customer care requests. Handle incoming contacts for Marriott brands and assist customers with their booking needs or questions through voice and email channels. Create an effortless experience and build raving brand fans by answering questions about property facilities,...

**General information**: **Name** Manager - Customer Contact Centre **Ref #** 950 **Date** Wednesday, January 15, 2025 **Department** Customer Engagement Department **Description & Requirements**: Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working...

Process reservation requests and supportof basic loyalty and customer care requests.Handle incoming contacts for Marriott brands and assistcustomers with their booking needs or questions through voice andemail channels. Create an effortlessexperience and build raving brand fans by answering questions aboutproperty facilities, services, and room...

COMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...

COMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...

COMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...

**Responsibilities**: - Ensuring the smooth execution of the plans identified by the Director, Customer Contact Centre for frontline customer contact and guiding Customer Contact Centre Advisors towards revenue and service performance targets. - Support Director, Customer Contact Centre in leading and managing a team of Customer Contact Centre Advisors in...

Consultants will provide status checks when clients request updates and will work with processing and despatch teams to ensure customer satisfaction. Consultants will perform processing preparation activities when workload allows. Consultants will also be responsible for some internal sales activities in relation to our Special Services...

Job OverviewPheonix Contact is seeking an experienced Regional Sales Manager to maintain crucial data and information related to key accounts for conducting in-depth analyses that significantly influence account-specific decision making.This role requires developing strong relationships with national and international customers, focusing on reaching sales...

Roles & ResponsibilitiesJob Description & Requirements1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

Our client is a global and established Multinational Company, who is seeking to recruit a Customer Advisor (Contact Centre). This position is based in Singapore. **Customer Advisor (Contact Centre)** Reporting to the Customer Service Supervisor in our Contact Centre, you should confidently and knowledgeably provide the full suite of Company customer...

**Overall Role Purpose**: Reporting to the Customer Service Supervisor in our Contact Centre, you should confidently and knowledgeably provide the full suite of DHL customer service offerings to all parties contacting DHL Express via the customer service hotline and other contact modes. This includes: - Accepting and registering bookings for DHL Express...

Roles & ResponsibilitiesAs the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process...

Roles & ResponsibilitiesAs the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process...

The role of the Assistant Customer Servicing Manager is to support the Customer Service Manager to drive performance of our contact centre and positive customer experience. They are to lead team meetings and coach and motivate team members. The jobholder is to supervise and develop customer service representative's skills to achieve operational and...

**JOB TITLE: Customer Service Consultant - Contact Center** **Responsibilities**: - Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility - Ensure communication with customers and clients with clear and relevant information - Manage customers or client’s feedback and complaints in a...

COMPANY DESCRIPTION Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing...