Customer Service Exective

2 days ago

Singapore Phoenix Contact (SEA) Pte Ltd Full time

COMPANY DESCRIPTION

Phoenix Contact is a global market leader specializing in the design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of the local market, Phoenix Contact pro-actively grows itself to be a technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, you’ll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty. Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.

DESIGNATION : Customer Service Exective

RESPONSIBILITIES

You will ensure smooth running of jobs orders in complying with customers’ requirements. As a customer first point of contact, you will attend to customers’ enquires promptly and ensure customers’ satisfaction at all times.

**Responsiblities**:

- Execute order processing and coordinate deliveries for assigned customers and ensure smooth running of freight operation and documentation procedures.
- Maintain customer focus at all times, strive to exceed customer expectations wherever possible and respond to customers’ enquiries such as delivery schedules, quotations etc. promptly.
- Work closely with headquarter to ensure adequate product supply to meet business growth objectives.
- Resolve customer complaints by being the focal person in driving for solutions.
- Take ownership of queries and proactively follow through to resolution.
- Ensure all customers’ queries are investigated and resolved, escalating issues to the Reporting Manager if appropriate.
- Maintain advanced working knowledge of all customer service processes for different business segments and communicate discrepancies/issues to Reporting Manager when necessary.
- Ensure internal and external customers are serviced promptly, respectfully and accurately.
- Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
- Demonstrate a positive and flexible approach to changing business priorities.
- Assist Reporting Manger and management with any special projects assigned and provide backup to Reporting Manager when necessary.

QUALIFICATIONS

**Requirement**:

- Degree/Diploma in any discipline with at least 2 years of fulfillment
- Good communication, analytical and problem-solving skills.
- Fluent in English, both written and spoken.
- Pleasant personality with initiative and customer oriented.
- Disciplined, hardworking and able to perform under pressure.
- Detail oriented, resourceful and ability to work independently.

  • Admin / Logistics Exective

    2 days ago

    North Singapore Emprego SG Full time

    **Location** - Singapore, North**Job Type** - Full Time**Salary** - $2,500 - $4,000 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 88719**Job Views** - 2Roles & Responsibilities **ADMIN & LOGISTIC EXECUTIVE** **JOB DESCRIPTION** - provides admin/sales/logistic support to sales team - prepare quotation, purchase orders, reports -...

  • Customer Services Exective

    2 days ago

    Singapore ALL FOR PORTS PTE. LTD. Full time

    The Customer Service Representative will play a vital role in ensuring seamless customer experiences and resolving technical issues within the mechanical domain. Responsibilities include: - Utilize fundamental mechanical knowledge to troubleshoot and resolve on-site problems efficiently. This could involve planning, scheduling, resource allocation, risk...

  • Customer Service

    2 weeks ago

    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...

  • Customer Service Lead

    2 weeks ago

    Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service Advisor

    4 days ago

    Singapore Lkw Service Gottschalk Full time

    Cycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...

  • customer service coordinator

    2 weeks ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Roles & Responsibilities Job Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. -...

  • customer service coordinator

    3 weeks ago

    Singapore HONGTAI SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the...

  • Kitchen Assistant

    1 week ago

    Singapore beBee Customer Full time $2,800 - $4,200

    About Our Team">We are seeking a dedicated and enthusiastic individual to join our close-knit team. As a member of our staff, you will have the opportunity to work in a fast-paced environment where excellent customer service is paramount.Our team works collaboratively to ensure smooth operations, and we encourage open communication and collaboration. We...

  • Customer Service Officer

    7 days ago

    Singapore Logistic service company Full time

    Company Name: Logistic service company Job Title: Customer Service Officer (ID8027) Hours per Week: Monday to Friday 8am to 5:30pm. Location: Tampines, Northeast, Singapore Job Category: Customer Service Job Description: Order processing and responsible for the coordination and preparation of all necessary documentation. Liaise with...

  • Customer Service

    1 week ago

    Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time

    Job responsibilities - Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential). - Achieving volume, profitability and customer satisfaction KPIs by management. - Generate new business through innovative strategies, negotiate deal terms. - Conflict Resolution - Quickly assesses escalated...