Localisation Manager

1 week ago

Singapore Booking.com Full time

Role Description:
**Role Description**:
The Hub Manager oversees a portfolio of languages - managing a team of Language Managers and Sr Localisation Specialists responsible for the strategic delivery of localisation requirements - with a focus on quality, efficiency and cost-effectiveness. They work with multiple vendors to ensure excellence in all localisation streams, including translation, quality assessment and product testing.

They are responsible for key business-focused metrics in their portfolio, identifying systemic issues across multiple languages and solving or escalating to ensure smooth resolution, performing root cause analyses and implementing improvement plans where necessary.

**Key Job Responsibilities and Duties**:

- Evaluate, drive and optimize localisation performance against all KPIs for a portfolio of languages
- Implement strategic delivery plans to optimise for KPIs.
- Monitor, evaluate and guarantee vendor performance across all languages in the portfolio.
- Support the implementation of new localisation solutions for key content types
- Implement - via a team of Localisation Leads - localisation strategy at language/market level, identifying, recommending and implementing changes to our platform that create a more culturally-adapted and locally-relevant user experience
- Advocate for and promote localisation opportunities in and for the group of languages; function as our regional Localisation ambassador to bridge central strategy with execution to meet the needs of our customers.
- Build strong working relationships with central and regional leadership teams.
- Mentor, coach and sponsor Localisation Leads and Sr Localisation Specialists, finding or creating career growth opportunities to support their professional development.

**Qualifications & Skills**:

- Extensive background in Localisation (e.g. managing operations, projects or vendors in a translation environment).
- 8+ years of experience in a management function.
- Experience with leading and coaching international teams
- Experience managing external localisation vendors.
- Strong communication skills, interpersonal skills and presence; ability to manage and influence stakeholders.
- Deep knowledge of localisation technology, incl. CATs, TMSs, MT and post-editing.
- Deep understanding of internationalization, with experience in product testing and bug reporting
- Experience with e-commerce product localisation and marketing and creative content translation and transcreation.

**Benefits & Perks - Global Impact, Personal Relevance**:

- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

**Application Process**:

- Let’s go places together: How we Hire
- This role does come with relocation assistance.

  • Localisation Manager

    1 week ago

    Singapore Booking.com Full time

    Singapore, Singapore - Not Applicable - 20417 **Role Description**: The Hub Manager oversees a portfolio of languages - managing a team of Language Managers and Sr Localisation Specialists responsible for the strategic delivery of localisation requirements - with a focus on quality, efficiency and cost-effectiveness. They work with multiple vendors to...

  • Localisation Strategist

    4 hours ago

    Singapore beBeeLocalization Full time $90,000 - $120,000

    About Our Team: We are a forward-thinking organization that empowers our employees to drive innovation and excellence in localisation. Our team is responsible for delivering high-quality localisation solutions that meet the needs of our diverse markets. Job Overview: The Localisation Lead plays a critical role in ensuring the successful delivery of...

  • Localisation Strategist

    7 hours ago

    Singapore beBeeLocalisation Full time $80,000 - $120,000

    Unlock Your Potential in a Dynamic RoleJob DescriptionWe're seeking an accomplished Localisation Lead to spearhead the production, delivery, and quality of localisation for their market. As a trusted ambassador for localisation, you'll ensure all localisation requirements are delivered on time, within budget, and aligned with local market needs.Key...

  • Global Localisation Expert

    4 hours ago

    Singapore beBeeLocalization Full time $90,000 - $120,000

    Localisation LeadThis is a challenging and rewarding role that requires expertise in localisation strategy, vendor management, and quality assurance.The successful candidate will be responsible for developing and implementing localisation strategies to meet business objectives, managing a team of localisation specialists, and ensuring the quality of...

  • Senior Localisation Specialist

    1 hour ago

    Singapore beBeeLocalisation Full time $90,000 - $120,000

    Senior Localisation SpecialistThis role oversees the localisation strategy for a specific market, ensuring that all content is culturally resonant and brand-aligned.The successful candidate will be responsible for managing linguists, working closely with the Quality Team to monitor language quality, and identifying opportunities for market-specific...

  • Content Management Specialist

    2 weeks ago

    Singapore UNICOMI PTE LTD Full time

    **Job Title**: Localisation & Content Management Specialist **Location**: Singapore **About the Role** Our client is seeking a highly motivated and detail-oriented Localisation & Content Management Specialist to join our Design Standards team. This role involves close collaboration with developers, UX designers, content designers, business stakeholders,...

  • Content Management Specialist

    2 weeks ago

    Singapore UNICOMI PTE LTD Full time

    **Job Title**: Localisation & Content Management Specialist **Contract Period**:1 year **Working Arrangement**: Part-time, ⁠4 hours per day **⁠⁠Working hours**:9am - 1pm **Working Location**:Onsite at Marina Bay Financial Centre (MBFC) Tower 3 **Remuneration**:monthly salary of $1,200 - $1,500.00 inclusive of employer’s CPF...

  • Japanese Market Content Localiser

    1 hour ago

    Singapore beBeeLocalisation Full time $90,000 - $120,000

    Job DescriptionThe Senior Localisation Specialist plays a pivotal role in delivering exceptional user experiences for the Japanese market by ensuring high-quality, accurate, and locally relevant localisation of content.This involves managing language assets, maintaining quality standards, and leveraging advanced translation management tools to train and...

  • Translator and Localisation Instructor

    7 days ago

    Singapore beBeeInstructor Full time

    Job Title: Translator and Localisation InstructorWe are seeking experienced part-time instructors who excel at teaching courses on translation, localisation, project, and data management.The successful candidate is expected to use both Chinese and English as the medium of instruction and to commence duty as soon as possible.Responsibilities:Designing the...

  • Localisation Lead

    1 week ago

    Singapore Booking.com Full time

    Singapore, Singapore - Not Applicable - 20476 **Role Overview**: The Localisation Lead is responsible for production, delivery and quality of localisation for their market and ensures all localisation requirements are delivered on time, within budget and in line with local market needs. They help ensure that our platform and channels are culturally...