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Pre Sales Customer Service

2 weeks ago

Singapore ZHILONG CONSTRUCTION AND ENGINEERING PTE. LTD. Full time

**Responsibilities**:
Provide sales support to the Sales Team and undertake the following primary tasks and duties with due diligent:

- **Jobscope**
- Prepare quotations, service memo and invoices to customers
- Maintain and file documents records
- Handle general call enquiries
- Maintain customer database record
- Covering of colleagues duties as and when necessary (inter-department)
- Performs purchasing roles
- Assist in sourcing of product
- Monitor customer satisfaction/dissatisfaction
- Prepare and monitor Progress Claims and Subcontractor Payment;
- Prepare and update project progress
- Prepare Risk Assessment, Permit to work forms and scheduling for project
- Any other ad-hoc administrative works as assigned by the respective head