Guest Relations Officer

We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...

Roles & ResponsibilitiesGuest Services Officer (Front Office)Location: BugisSalary: $2200 - $25003 shift work6 Days WorkDUTIES AND RESPONSIBILITIESGuest ServicesCheck-in and Check-outGreet guests upon arrival, verify reservations, and process check-ins and check-outs efficiently.Guest AssistanceProvide information about hotel services, and local attractions....

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

**JOB OVERVIEW** Reporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations. **_RESPONSIBILITIES: _** - Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key - Upsells...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

**1. JOB DESCRIPTION**: Job Title Guest Relations Officer **Job Description & Requirements**: **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in...

**Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He/She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities Area** -...

Senior guest relations officer are responsible for maintaining open lines of communication between staff and guests. Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance. **Responsibilities**: - Review arrival lists to...

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on...

Our Hotel is actively looking for Guest Relations Officer. **Duties**: - Provide friendly and efficient check in and check out service for Hotel Guests - Provide efficient, friendly and cordial service at the Hotel Front Desk - Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer...

**Job description**: **We are looking for Friendly Guest Relations Officers to join our superstar team!** **Why You Should Join Us**: - You want to work in a young, fun environment. - We have benefits such as funding for professional courses, delicious food, fun company events, as well as medical, dental, and optical benefits for all our staff - You want...

**About the role** **Responsibilities** - Answer and direct phone calls to appropriate personnel - Greet and welcome guests with a friendly and professional demeanor - Respond to guest inquiries and request in a timely and professional manner - Handle and resolve guest complaints and issues - Ensure that reception and lounge area is always kept tidy and...

**Role** This role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge. **Responsibilities** 1. Provide timely and professional check-in/check-out services in accordance with established and standards. 2. Responsible for the smooth operations...

Location: CBD **Job Summary**: As a Guest Relation Officer, you will be the face of our establishment, ensuring that every guest receives a warm welcome and exceptional service. You will be responsible for managing reservations, handling guest inquiries, and ensuring a seamless dining experience. **Responsibilities**: - Greeting and Seating: Welcome...

Opening of the day-to-day float - **Room Reservations/ Payments/ check in /out**: Assist guests in checking room availability using CIMSO system. Handle bookings, collect documents. Process payments, generate invoices and manage refundable deposits. Assist guest with check in / check out. - **Guest Amenities**: Issue car park complimentary tickets and...

**Hotel near Dhoby Ghout MRT**: - **Basic salary up to $2,500/mth**: - **8 hours rotation shift (7am to 3pm and 3pm to 11pm)** The client who is a hotel near to Dhoby Ghaut MRT is looking for Guest Relations Officer. **The Role**: The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests. He will...

**Role** This role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge. **Responsibilities** 1. Provide timely and professional check-in/check-out services in accordance with established and standards. 2. Responsible for the smooth operations...

Roles & Responsibilities· Welcome and greet all visitors including tenants and their guests.· Oversee the concierge counter and handles all tenants/residents/guests' inquiries.· Handle complaints and suggestions with professionalism.· Assist in administrative support to management office whenever necessary.· Ensure visitors are signed in and out...

**Responsibilities**: - Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel - Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards - Interact and attend to guest’s enquires - Handle cashiering duties - Maintain the filing system and...