Senior Guest Relations Officer

We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...

Our Hotel is actively looking for Guest Relations Officer. **Duties**: - Provide friendly and efficient check in and check out service for Hotel Guests - Provide efficient, friendly and cordial service at the Hotel Front Desk - Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer...

**Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...

Roles & ResponsibilitiesGuest Services Officer (Front Office)Location: BugisSalary: $2200 - $25003 shift work6 Days WorkDUTIES AND RESPONSIBILITIESGuest ServicesCheck-in and Check-outGreet guests upon arrival, verify reservations, and process check-ins and check-outs efficiently.Guest AssistanceProvide information about hotel services, and local attractions....

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...

**1. JOB DESCRIPTION**: Job Title Senior Guest Relations Officer **Job Description & Requirements**: **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

**JOB OVERVIEW** Reporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations. **_RESPONSIBILITIES: _** - Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key - Upsells...

Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...

**DESCRIPTION**: Job Title Senior Guest Relations Officer **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in timely and accurate manner. -...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

**Primary Responsibilities**: - Ensure that all preferences of the incoming residents are taken, prepared and ready prior to arrival. - Ensure our residents receive a fast and efficient check-in and check-out. - Ensure all customer queries or requests are handled in a polite and efficient manner. - Ensure a high level of product knowledge of the serviced...

**1. JOB DESCRIPTION**: Job Title Guest Relations Officer **Job Description & Requirements**: **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in...

**Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He/She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities Area** -...

Roles & ResponsibilitiesWith the rapid expansion of OUE Restaurants' portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.Job SummaryWe are looking for a dynamic and outgoing Senior Supervisor to lead our Guest Relations team and...

**Job Description**: - Review arrival/departure guest lists - Attend to special guests (e.g. VIPs) and answer their inquiries - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with guests - Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages,...

Roles & ResponsibilitiesAssist the Senior/Duty Managers in directing and supervising the activities of the Front Office department. Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally. Assign rooms for all arriving guests after checking the guest preferences in the absence of Room...

The Guest Relations Officer/Assistant at our esteemed golf club is responsible for ensuring exceptional experiences for all guests and members. This role requires a keen attention to detail, excellent communication skills, and a passion for providing top-tier customer service. The Guest Relations Officer/Assistant serves as a primary point of contact for...