Current jobs related to Senior Guest Relations Officer - Singapore - COM CAREERS INTERNATIONAL PTE. LTD.

  • Guest Relations Officer

    13 hours ago

    Singapore Bitdeer (NASDAQ: BTDR) Full time

    Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...

  • Guest Relations Officer

    2 weeks ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...

  • Guest Relations Officer

    1 day ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Officer**to join our team! As the **Guest Relations Officer**, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient...

  • Guest Relations Officer

    3 days ago

    Singapore GOODWOOD PARK HOTEL PRIVATE LIMITED Full time

    GOODWOOD PARK HOTEL PRIVATE LIMITED One of Singapore's most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to...

  • Guest Relations Officer

    3 weeks ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Officer to join our teamAs the Guest Relations Officer, we rely on you to:Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient...

  • Guest Relations

    2 weeks ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25121967 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Relations

    1 day ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25113438 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Relations Officers

    1 week ago

    Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    **Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...

  • Guest Relations Manager

    1 hour ago

    Singapore Far East Hospitality Full time

    Guest Relations Manager (The Clan Hotel)Join to apply for the Guest Relations Manager (The Clan Hotel)role at Far East Hospitality Management (S) Pte Ltd Guest Relations Manager (The Clan Hotel)2 days ago Be among the first 25 applicants Join to apply for the Guest Relations Manager (The Clan Hotel)role at Far East Hospitality Management (S) Pte Ltd...

  • Guest Relations Officer

    3 weeks ago

    Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.ResponsibilitiesEnsure checking-in and out is done promptly and efficiently in accordance to the procedure...

Senior Guest Relations Officer

2 weeks ago

Singapore COM CAREERS INTERNATIONAL PTE. LTD. Full time

Senior guest relations officer are responsible for maintaining open lines of communication between staff and guests. Management. This includes overseeing other guest relations team members, including receptionists, concierges, housekeepers, and wait staff. This also involves assessing employee performance.

**Responsibilities**:

- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Requirements and skills**:

- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills