guest relation officer

5 days ago


Singapore EAGLE I SECURITY SERVICES PTE. LTD. Full time
Roles & Responsibilities

· Welcome and greet all visitors including tenants and their guests.

· Oversee the concierge counter and handles all tenants/residents/guests' inquiries.

· Handle complaints and suggestions with professionalism.

· Assist in administrative support to management office whenever necessary.

· Ensure visitors are signed in and out visitors management books.

· Assist and handle all types of deliveries such as parcels, food, documents, etc.

· Notify hosts that their guests have arrived.

· Direct visitors to their meeting venue.

· Refuse entry to persons who have not been pre-registered or where the host is not contactable.

· Answer and respond to incoming calls and emails.

· Keep the reception area clean and tidy.

· Handle other general ad-hoc duties as assigned.

Tell employers what skills you have

Front Office
Microsoft Office
Interpersonal Skills
Inventory
Counseling
Administrative Support
Customer Satisfaction
Customer Service
Hospitality
Customer Service Experience

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