Hotel Guest Relations Officer

**1. JOB DESCRIPTION**: Job Title Guest Relations Officer **Job Description & Requirements**: **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on...

Before submitting your resume, kindly take note to include the following information or it will not be considered: - Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) - Relevant experience and references (if available) **The Sultan Hotel** **Front Office Guest Service Officer (Full Time)** - 5-day work week,...

Roles & ResponsibilitiesBefore submitting your resume, kindly take note to include the following information or it will not be considered:Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) Relevant experience and references (if available)The Sultan HotelFront Office Guest Service Officer (Full Time)5-day work week,...

Roles & ResponsibilitiesJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's...

Job Title: Guest Relations OfficerAt HOTEL NUVE PTE. LTD., we are committed to delivering exceptional guest experiences. As a Guest Relations Officer, you will play a crucial role in ensuring our guests feel valued and supported throughout their stay.About the Role:You will be responsible for attending to guests' enquiries and providing solutions to their...

**REPORTS TO**:Hotel Manager **RESPONSIBILITIES**: - Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. - Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. - Address guest inquiries, requests, and concerns promptly and professionally. - Anticipate guests' needs and go above and...

**The Sultan Heritage Hotel** **Front Office Guest Service Officer (Part-Time)** - Minimum 3 x 8-hour shifts per week (mix of weekend and weekdays) - Rotating shifts: 07:00 - 15:00, 15:00 - 23:00, 23:00 - 07:00 - S$8.50 per hour - After successful completion of 3-months probation, additional S$60.00 meal allowance per month - Suitable for part-time students...

The Fullerton Hotel is seeking a skilled Front Office Guest Relation Executive who can provide exceptional service to our guests.Job Description:Welcome and check-in guests according to established standards and procedures.Handle all keys, mail, messages and other items for guests as requested.Provide information and assist guests with their needs.Key...

**Responsibilities**: - Perform personalized check-ins and check-outs efficiently and promptly, whilst adhering to the Hotel’s policies and procedures - Handle general enquiries and requests from guests (like requesting for extra amenities, wake-up call services), build relationships with guests and assist to resolve minor complaints - Ensure all...

**Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in timely and accurate manner. - Handles guests enquires and complaints. - Attend to customer's...

**Responsibilities**: - Perform personalized check-ins and check-outs efficiently and promptly, whilst adhering to the Hotel’s standards and procedures - Handle general enquiries and requests from guests (like requesting for extra amenities, wake-up call services), build relationships with guests and assist to resolve minor complaints - Ensure all...

Roles & ResponsibilitiesDESCRIPTIONJob TitleSenior Guest Relations OfficerJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles...

Our Hotel is actively looking for Guest Relations Officer. **Duties**: - Provide friendly and efficient check in and check out service for Hotel Guests - Provide efficient, friendly and cordial service at the Hotel Front Desk - Carry out completion of the registration process by retrieving and inputting information with routine difficulty from a computer...

Roles & ResponsibilitiesGuest Services Officer (Front Office)Location: BugisSalary: $2200 - $25003 shift work6 Days WorkDUTIES AND RESPONSIBILITIESGuest ServicesCheck-in and Check-outGreet guests upon arrival, verify reservations, and process check-ins and check-outs efficiently.Guest AssistanceProvide information about hotel services, and local attractions....

**DESCRIPTION**: Job Title Senior Guest Relations Officer **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in timely and accurate manner. -...

**Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in timely and accurate manner. - Handles guests enquires and complaints. - Attend to customer's...

Roles & ResponsibilitiesJob Description:Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to...

Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...