Sales & Operations Team Lead
2 weeks ago
**MTM XCLUSIVE AUTO**is a trusted and leading automotive dealer in Singapore, dedicated to providing top-quality vehicles and exceptional service to our valued customers. With a strong reputation for integrity and customer satisfaction, MTM Automobile has become a preferred destination for car buyers.
- Position Title: Sales & Operations Team Lead
- Working Location: Toh Guan Road
- Salary Package: Basic + High Commission + Overriding
- Duration: Permanent Role
Job Scope:
- Oversee daily sales and operational activities of the team, ensuring smooth execution and alignment with organizational goals.
- Manage and monitor sales leads, ensuring timely follow-up and effective conversion into sales.
- Provide guidance, training, and ongoing support to team members to foster professional growth and performance.
- Monitor individual and team performance, addressing gaps through coaching and corrective actions as needed.
- Act as the primary point of escalation for any team-related challenges, ensuring timely resolution to minimize disruptions.
- Serve as the liaison between the team and other departments or management, ensuring alignment and effective collaboration.
- Facilitate open communication within the team to address concerns, provide clarity, and encourage teamwork.
- Provide regular updates to management on team performance, sales progress, and any potential risks or challenges.
- Share actionable insights and recommendations to drive improvements in team operations and outcomes.
- Identify and resolve operational, technical, or interpersonal issues affecting the team’s performance.
- Proactively suggest and implement process improvements to enhance efficiency and effectiveness.
- Strong communication and interpersonal skills
- A passion for the automotive industry
- The ability to build trust and rapport with customers
- Excellent negotiation and sales skills
- A strong work ethic and a commitment to exceeding targets
**We offer a competitive salary and benefits package, as well as the opportunity to work in a fast-paced and dynamic environment.
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