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Sales Team Lead

3 weeks ago

Singapore Black Ties Group Inc. Full time

Our Purpose At Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.We have an exciting new opportunity for a Sales Team Lead to lead a newly formed team of Small Business Specialists who support our Small Business (SMB) customers in the Asia region.Our SMB team helps our customers get the most out of Xero for their businesses. They're instrumental in driving successful sales conversions, smooth customer onboarding, boosting product adoption, and ensuring our users feel confident and empowered to make the most of Xero's features.As the Sales Team Lead, you'll lead an engaged, motivated team and oversee day-to-day operations. With a human-first approach and a sharp commercial mindset, you'll inspire your team to deliver exceptional customer experiences and results.
What you'll do
Lead the team by driving performance, creating a positive culture, and fostering an inspiring work environment
Spend time coaching the team on best practices to effectively sell Xero to small businesses and grow our users
Monitor team progress, provide feedback, troubleshooting and ensure everyone follows best practices for repeatable success
Get hands-on in sales execution and relationship management with a focus on creating long-term customer value in our Asia region
Manage sales planning, forecasting, and execution to build healthy sales processes and pipelines
Ensure proper CRM practices with clean data on leads, opportunities, and customer interactions
Collaborate with your manager and global teams to roll out global initiatives while adapting to regional needs
Handle customer escalations and work with the team on solutions
Contribute to and help shape the go-to-market strategy for Asia
Build effective relationships and collaborate and influence teams and individuals that support the Sales team
Represent Xero at events to build brand awareness and generate leads for the team
Work closely with the Head of Sales for Asia to support and execute initiatives.
What you'll bring with you
Prior experience in a Team Lead role with a successful track record in driving results and managing a team
Coaching and mentoring skills
Successful track record of planning and rolling out go-to-market strategies
Problem solving skills and confident in making decisions with a balance of data, judgement and consideration of team input
Good emotional intelligence to support and motivate your team
Team player who can build relationships, influence and collaborate cross-functionally
Adaptable mindset and experience working in a dynamic environment
Excellent communication and presentation skills
Market knowledge in SaaS and experience in high-growth environments in Asia (plus).
Why Xero? Offering very generous paid leave to use however you'd like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, life insurance, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with weekly fitness and yoga classes, flexible working, career development, and many other benefits that reflect our human value, you'll do the best work of your life at Xero.
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