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Patient Relation Officer #51856

2 weeks ago


Orchard, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: Healthcare/ Medical
- Position Title**:Patient Relation Officer / Patient Service Associate**:

- Working Location: Orchard Road
- Working Hours: Mon-Fri 8.30am-5.30pm/ 9am - 6pm; Sat 8.30am-12.30pm/ 9am - 1pm
- Salary Package**:Up to $4,000 + Performance Bonus**:

- Salary Range: SGD 3,000 - SGD 4,000
- Duration: Permanent Role
**Key Responsibilities**
- To collect patients’ information on patients' sickness/injury, allergy, medical history and requirements to pass the information to doctors and relevant departments.
- Provide guidance to patients who undergo medical tests and treatments.
- Handle patients' general medical enquiries.
- Assist patients with referrals, making appointments, translation and interpretation.
- Assist doctors in administrative work such as medical reports.
- Register patients in the system for sending tests results.
- Perform basic screening of patients including body measurement, sphygmomanometry and temperature screening.
**APPLY NOW**
- Minimum Diploma in Nursing or relevant healthcare major.
- Possess working experience in hospital/ medical centre operation.
- At least 1 year of working experience in front-line customer service.
- Willing to learn or with proficiency in the Japanese language to communicate (oral and written) with Japanese patients who do not have a command of English.
- Proficient in MS Office.
- Able to work on rotating shifts and Saturdays.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $4,000.00 per month

License/Certification: