Executive - Service Excellence

2 weeks ago


Singapore ST LOGISTICS PTE. LTD. Full time

**Job Summary**:
The Executive - Hospital Supply Chain is responsible for execution of operational policies, standards and procedures for onsite medical supplies replenishment related activities. He/She monitors and optimizes storage and utilization levels making data-driven decisions to improve productivity and efficiency of the various off-site locations
Analytical and logical, he is required to explore solutions and analyse the feasibility of plans. He/she is also expected to coordinate closely with internal and external stakeholders to implement processes and technology, and to assist in the management of the warehouse operations department.

**Job Responsibilities**:
Business Administration Operations
- Manage stakeholders to monitor completion of requirements and activities
- Participate in value-based culture and a culture of accountability in the organisation
- Adhere to organisation’s governance, compliance issues and reporting processes
- Adhere to organisation’s data governance and protection processes
- Lead teams in the workplace
- Review allocation of resources across different business activities
- Coordinate operational policies, standards and procedures
- Execute risk mitigation plans
- Develop incident or crisis management plans to ensure gaps are mitigated

Business Process/Continuous Improvement
- Analyse risks associated with different approaches of process changes
- Engage senior management for buy-in to implement solutions identified
- Execute business processes improvement solutions
- Adhere to corporate social responsibility policies for logistics operations
- Execute environmental protection policies and procedures
- Coordinate products through product lifecycle
- Ensure adherence to business requirements throughout project lifecycle
- Develop measures using quality management knowledge to enhance quality standards

Safety and Health
- Manage WSH activities to ensure department's compliance to requirements
- Perform safety and health risk assessment
- Coordinate corrective actions to address areas of non-conformance to WSH standards
- Address WSH risks from assessment reports to determine hazards
- Manage WSH solutioning discussions around suggestions to improve existing processes

Technology Application
- Review areas in logistics operations where technology can enhance processes
- Facilitate interactions between internal and external partners to design and implement technology projects
- Plan key activities and milestones in technology projects
- Leverage on data analytics to build insights on technology usage
- Integrate technology solutions and automations to replace inefficient processes
- Review areas of logistics operations where use of electronic data interchange (EDI) procedures can improve ease of information exchange
- Develop learning activities, including learning materials on technology or electronic tools and devices

**Job Requirements**:

- Basic knowledge of SAP / Warehouse Management System (WMS)
- Proficiency in basic Ms Office Applications / Microsoft Power Platform Applications

**Professional Qualifications & Relevant Experience**:
Diploma / Degree in any logistics related field

1-3 years of relevant working experience



  • Singapore Excellence SG Full time

    Fulltime - Singapore **Roles & Responsibilities**: - Establish new customer base in the region. - Servicing existing customers. - Continuously identifying, develop and explore new business opportunities with all customers to achieve continuous growth. - Follow up closely on sales enquiries and quotation submitted - Perform other ad-hoc duties as...


  • Singapore FIRSTCOM ACADEMY PTE. LTD. Full time

    The Service Excellence Team is responsible for ensuring the service quality standards of FirstCom Academy’s operations including but not limited to its training quality, staff and trainer’s service quality by continuously improving the service standards through collating feedbacks and surveys from our new and existing learners to improve our...


  • Singapore ST LUKE'S HOSPITAL Full time

    Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES:Help drive a culture of service quality across hierarchy and service lines, through...


  • Singapore ASIAPAC TECHNOLOGY PTE. LTD. Full time

    Executive OverviewAs a seasoned Service Delivery Excellence Executive, you will be responsible for driving exceptional customer experiences through strategic service delivery excellence.The ideal candidate will possess a deep understanding of the customer experience journey, excellent leadership skills, and a proven track record of delivering high-quality...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Position Title : SERVICE EXCELLENCE EXECUTIVE ASSISTANT JOB OBJECTIVE / PURPOSE To conduct call audits and to assist Learn and Development Executive (Trainer) in the designing, implementing processes and monitoring to achieve high level of consistent service to customers by managing process variation. RESPONSIBILITIES AND AUTHORITIES- Align, review and...


  • Singapore CIVIL SERVICE CLUB Full time

    About the PositionWe are seeking a dynamic and results-driven Clubhouse Executive to join our team at CIVIL SERVICE CLUB. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our clubhouse.ResponsibilitiesManage the front office, including check-in and...


  • Singapore AUREUS (JURONG POINT) PTE. LTD. Full time

    We are seeking a highly skilled and experienced Customer Service Excellence Executive to join our team at Aureus (Jurong Point) Pte. Ltd.Key ResponsibilitiesThe successful candidate will be responsible for:Delivering exceptional customer service, ensuring effective communication, operational excellence, and customer satisfaction.Adapting to changing...

  • Operations Executive

    2 weeks ago


    Singapore Excellence SG Full time

    Fulltime - Singapore **Roles & Responsibilities**: - To ensure the duties are performed according to the established guidelines and timelines - Data entry of information and ad-hoc duties - Answering to caller’s enquiries - Handling multiple projects, communications, and co-ordination - To ensure adequate administrative and operational support to the...


  • Singapore SIRIUS ENTERTAINMENT PTE. LTD. Full time

    **Service Excellence Specialist**We are seeking an experienced Service Excellence Specialist to join our team at SIRIUS ENTERTAINMENT PTE. LTD.As a key member of our team, you will be responsible for ensuring exceptional service to our guests, training, guiding, and motivating bartenders and bar staff.You will also collaborate with the team to plan and...


  • Singapore BYD BY 1826 (SUNTEC) PTE. LTD. Full time

    Leadership Opportunity:As a Service Excellence Leader at BYD BY 1826 (SUNTEC) PTE. LTD., you will lead by example, driving exceptional customer service and a positive work culture. Your primary responsibility will be to oversee the restaurant's operations, ensuring seamless execution of events and consistently high standards of service delivery.


  • Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...


  • Singapore EXCELLENCE A.S PTE. LTD. Full time

    **Job Title**:HR & Admin Executive **Location**:Singapore **Company**:Excellence A.S. **About Us**: Excellence A.S. is a premier provider of luxury spa services and high-quality skincare products in Singapore. Dedicated to delivering excellence in beauty and wellness, we pride ourselves on offering exceptional experiences and premium skincare solutions to...


  • Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore Belmond Management Limited Full time

    Join our team as a Service Excellence Associate at Belmond Management Limited and contribute to delivering exceptional service and unforgettable journeys.Job Description:As a Service Excellence Associate, you will be responsible for assisting in the coordination and execution of operational activities to ensure smooth operations and enhance customer...


  • Singapore MURRAY PTE. LTD. Full time

    **We're Hiring!**MURRAY PTE. LTD. is seeking a skilled and enthusiastic Guest Service Executive to join our front office team. As a Front Office Executive, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.About the Position:Job Summary: Provide exceptional front office services to guests,...


  • Singapore FAIRY GROUP VENTURES PTE. LTD. Full time

    We are seeking a talented and experienced Service Excellence Lead to join our team at FAIRY GROUP VENTURES PTE. LTD. In this role, you will be responsible for leading and executing daily F&B operations while continuously enhancing workflow efficiencies.Responsibilities:Lead and execute daily F&B operations.Enhance workflow efficiencies.Support the team...

  • HR Executive

    1 day ago


    Singapore EXCELLENCE A.S PTE. LTD. Full time

    **HR Executive** **Location**:Singapore **Company**:Retail of Skincare and Beauty Services **About Us**:Our Company is a leading retailer of skincare and beauty services in Singapore. We are passionate about delivering exceptional beauty and wellness experiences to our customers. As we continue to grow, we are seeking a dynamic **HR Executive**to join our...


  • Singapore JR F&B CONCEPTS PTE. LTD. Full time

    Role Summary:The Service Excellence Manager will be responsible for leading the entire food services operations, ensuring seamless execution and addressing any operational-related matters. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of the food services industry. The ideal candidate will possess a...


  • Singapore Excellence SG Full time

    Fulltime - Singapore **Responsibilities**: - Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparation of directors’ and shareholders’ resolutions. - Ensuring compliance in accordance to relevant statutory requirements, maintenance of statutory...


  • Singapore EXCELLENCE SINGAPORE ADVISORY PTE. LTD. Full time

    Job Summary">As an Admin Executive at EXCELLENCE SINGAPORE ADVISORY PTE. LTD., you will play a vital role in supporting various departments and contributing to the overall success of our organization.">Key Responsibilities">The successful candidate will be responsible for:">">Providing administrative support to various departments.">Coordinating office...