Service Excellence Specialist
2 weeks ago
**Service Excellence Specialist**
We are seeking an experienced Service Excellence Specialist to join our team at SIRIUS ENTERTAINMENT PTE. LTD.
As a key member of our team, you will be responsible for ensuring exceptional service to our guests, training, guiding, and motivating bartenders and bar staff.
You will also collaborate with the team to plan and execute promotional events and ensure all health, safety, and cleanliness standards are consistently met.
Responsibilities:
- Ensure exceptional service to our guests.
- Train, guide, and motivate bartenders and bar staff.
- Collaborate with the team to plan and execute promotional events.
- Ensure all health, safety, and cleanliness standards are consistently met.
- Support the enforcement of quality and safety controls.
- Build and maintain strong relationships with guests, staff, and vendors.
Requirements:
- Prior bar or hospitality experience, with supervisory or assistant manager experience a plus.
- Excellent communication and organizational skills.
- Creative, proactive, and able to help craft innovative drink offerings.
- Ability to thrive under pressure, maintain composure, and solve problems quickly.
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