Service Excellence Specialist

2 weeks ago


Singapore CORE COLLECTIVE PTE. LTD. Full time
Job Description
  • Customer Service (Residents and Clients)
    • Ensure exceptional customer experience delivery within the business, culture, and values
    • Perform front desk duties and shift work, greeting and welcoming guests, answering phone calls, and providing service
    • Attend to resident and client requests and resolve disputes in a timely manner
    • Assist with check-ins and tour spaces while promoting brand services offered
    • Be trained to close walk-in leads
  • Facilities and Operations
    • Maintain center facilities and operations in excellent condition, adhering to SOPs and internal processes
    • Ensure vendors deliver services as per SOPs and contracts
    • Manage inventory effectively


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