Service Excellence Representative

2 weeks ago


Singapore MURRAY PTE. LTD. Full time

**We're Hiring**

MURRAY PTE. LTD. is seeking a skilled and enthusiastic Guest Service Executive to join our front office team. As a Front Office Executive, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.

About the Position:

  • Job Summary: Provide exceptional front office services to guests, including check-in, room assignments, and luggage assistance.
  • Key Responsibilities:
  1. Process guest check-ins and room assignments in accordance with hotel policies and procedures.
  2. Accommodate special requests from guests and provide excellent customer service.
  3. Assist guests with luggage storage and retrieval.
  4. Perform night audit and prepare reports.

Qualifications:

  • Bachelor's degree in Hospitality or related field.
  • 2+ years of front office experience in a luxury hotel environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

About Our Company:

We are a dynamic and innovative company dedicated to delivering exceptional guest experiences. We offer a competitive salary and benefits package, ongoing training and development opportunities, and chances for career growth.



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