Noc Support Engineer

2 weeks ago


Singapore ScienTec Consulting Full time

We are looking for a
** NOC Support Engineer** to onboard one of the Software Solutions company
- **Opportunity to explore modern web technologies**:

- **Fun working environment and culture**:

- **Central working location**:

- **Salary up to $3.8k with AWS + VB**

**Core duties and responsibilities**:

- To monitor the performance and capacity of various systems and 3rd party network services using a variety of tools. When an issue is identified, NOC Engineers work to determine the cause of the problem.
- When issue arise, NOC System Support Engineer will be required to troubleshoot the problem by following the standard operating procedures.
- Tracking of incidents and document processes.
- Escalate issue to other 3rd party vendors or other IT resources to reach a resolution.
- Communications with internal and external stakeholders.

**Skillsets**:

- Knowledge on DNS
- Knowledge on managing domain names
- Management of WHOIS Contact
- Managing Name Servers
- Knowledge on Linux Systems
- Web Servers (Apache & NGINX)
- Knowledge on networking, internet protocols
- Knowledge on Cloud Technologies would be advantageous
- Knowledge on ITIL would be advantageous

**Requirements**:

- Good Communication Skills
- Ability to multi-task
- Team player
- Excellent analytical and problem solving skills
- Willingness to learn new technologies
- Able to perform 12 hours rotating shift duty

Tong Yap Jin (Delvyn) - Outsourcing Team
ScienTec Consulting Pte Ltd - 11C5781


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