Noc Engineer

**NOC engineer (Network)**

***:
**SUMMARY**:

- Our client is looking for an experienced NOC engineer (Network) who will be responsible for monitoring, maintaining, and troubleshooting network systems and infrastructure for our client’s customers.

**KEY RESPONSIBILITIES**:

- Network Monitoring: Monitor network systems, devices, and infrastructure to detect and resolve network issues promptly. This includes monitoring network performance, analyzing logs, and responding to alerts and incidents.
- Troubleshooting and Issue Resolution: Identify and diagnose network problems using various network monitoring tools, protocols, and techniques. Troubleshoot and resolve network issues, such as connectivity problems, network congestion, and hardware failures.
- Incident Management: Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution. Collaborate with cross-functional teams, such as network engineers, system administrators, and vendors, to resolve complex issues.
- Network Maintenance: Perform routine network maintenance tasks, including software upgrades, firmware updates, and configuration changes. Ensure that network equipment, such as routers, switches, and firewalls, are properly configured and updated.
- Network Documentation: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and procedures. Document network changes, troubleshooting steps, and resolutions for future reference.
- Performance Monitoring and Optimization: Monitor network performance metrics and identify areas for improvement. Recommend and implement network optimization strategies to enhance performance, reliability, and scalability.
- Security Monitoring: Monitor network security systems, such as intrusion detection/prevention systems and firewalls, to detect and respond to security incidents. Collaborate with the security team to investigate and mitigate security threats.
- Change Management: Participate in change management processes, ensuring that network changes are properly planned, tested, and implemented with mínimal disruption to network services.
- Collaboration and Communication: Collaborate with other IT teams, including network engineers, system administrators, and help desk personnel, to address network-related issues. Communicate effectively with stakeholders, providing timely updates on network incidents and resolutions.
- Continuous Learning: Stay up-to-date with emerging network technologies, industry best practices, and advancements in network monitoring tools. Continuously enhance technical skills through self-learning, training, and certifications.

**REQUIREMENTS**:

- ITE or Diploma with 3 years experience, or a related field (or equivalent experience).
- Strong knowledge of networking principles, protocols, and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
- Experience with network monitoring tools and technologies (e.g., SNMP, NetFlow, packet capture analysis).
- Familiarity with network hardware, such as routers, switches, firewalls, and load balancers.
- Understanding of network security principles and practices.
- Proficiency in troubleshooting network issues and conducting root cause analysis.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, 24/7 operational environment, including on-call rotations.
- Certifications such as CCNA, CCNP, or equivalent are a plus.
- Specialization
-:

- Information Technology
- Type of Employment
-:

- Permanent
- Minimum Experience
-:

- Fresher

**Work Location**
-:

- Singapore