Product Operation Manager, User Growth
2 weeks ago
**Responsibilities**:
Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. Responsibilities: - Build and run end-to-end growth programs across the user lifecycle; relentlessly optimize conversion rates and ROI. - Create a best-in-class analytics framework (A/B tests, funnel analysis, etc.) to pinpoint bottlenecks, test hypotheses, and iterate fast. - Partner with Product, Industry, and Marketing teams to launch high-impact campaigns that marry product capabilities with user needs and deliver scalable growth. - Align and coordinate Product, Engineering, Marketing, and Data teams to ensure flawless rollout and continuous measurement of every initiative.
**Qualifications**:
Minimum Qualifications - Bachelor’s degree or above. - 3+ years of product-ops or user-growth experience in a consumer internet company; proven track record of delivering measurable growth. - Deep fluency in full-funnel growth frameworks and methodologies; experience building a growth engine. - Strong analytical skills—comfortable turning raw data into clear insights and concrete next steps. - Excellent communication and cross-functional leadership; obsessive about results. Preferred Qualifications - Experience in e-commerce, local services, or marketplace platforms. - Hands-on experience with user segmentation and persona modeling.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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