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Business IT Support
2 weeks ago
**Responsibilities**:
- Responsible to gather operations requirements, and relating and work closely with Warehouse Management System (WMS) team for solutions.
- Key link between Operations and WMS team in deployment and integrations across customers.
- Manage Warehouse Management System (WMS) change requirements and projects.
- Ensure that multiple projects meet specified timelines and deliver expected results.
- Maintain, adjust and update project plans as needed. Consolidates, communicates and ensures resolution of all operational & IT issues. Develop and collect performance metrics.
- Working across functional areas to develop effective business solutions that align with company and business unit/department objectives.
**Requirements**:
- BSc in Logistics/Supply Chain/Engineering/Computer Science/Information Technology or related disciplines equivalent.
- 1 to 2 years of experience in related working experience.
- Experience in using MS SQL tool will be an advantage.
- Strong problem-solving, requirements gathering and analytical skills.
- Resourceful, dynamic, customer-focused, business and result-oriented.
- Positive, “can do” attitude.
- Operational knowledge of warehousing & transportation, department or functional area's processes and systems are added advantage.
- Ability to communicate operation/IT challenges & opportunities effectively to all levels, including management.
- Ability to manage multiple concurrent projects, tasks and changing priorities.
- Ability to lead project workstreams, balance multiple priorities and meet deadlines.
**Job Types**: Full-time, Permanent
**Salary**: $3,000.00 - $3,600.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- IT support: 1 year (preferred)