Current jobs related to Renewal Specialist - Singapore - NetApp

  • Renewals Contract Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Renewals Contract SpecialistA high-performing Renewals Contract Specialist is sought to handle all assigned customer contract inquiries in a timely and professional manner. This role requires effective communication with customers and internal colleagues to ensure accurate resolution of customer inquiries and execution of customer renewals.

  • Senior Renewal Specialist

    4 days ago

    Singapore Synacor Inc Full time

    **Senior Renewal Specialist** **About the Role** The Senior Renewal Specialist is responsible for managing the renewal of support services or license subscriptions for both existing and churned customers, involves maintaining relationships with clients, ensuring timely renewals, addressing customer inquiries, and identifying opportunities to upsell or...

  • Renewals Specialist

    6 days ago

    Singapore Dynatrace Full time

    A Renewal Specialist generates revenue through maintenance and subscription renewals. This is accomplished by direct contact with both our internal and external customers. - Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization - Working closely with...

  • Client Renewal Specialist, Workplace

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $5,200 - $10,400 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 58553**Job Views** - 2Roles & Responsibilities The Workplace Client Renewal Specialist is a high-impact position, responsible for owning and executing a portfolio of renewal contracts in an...

  • Renewable Energy Electrical Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Electrical Specialist - Wind Power ExpertCareer Opportunity in Renewable Energy",

  • Contract Renewal Specialist

    2 weeks ago

    Singapore beBee Careers Full time

    Job Title: Contract Renewal SpecialistAbout the Role:We are seeking an experienced Contract Renewal Specialist to join our team. As a key member of our organization, you will be responsible for handling all assigned customer contract inquiries in a timely manner.This includes communicating directly with customers and internal colleagues to ensure accurate...

  • Renewal Sales Specialist

    1 week ago

    Singapore Adobe Full time

    Get AI-powered advice on this job and more exclusive features. Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful...

  • Renewal Sales and Strategy Executive

    2 hours ago

    Singapore beBeeNegotiation Full time

    Renewal Sales Specialist RoleWe are seeking a detail-oriented Renewal Inside Sales Specialist to handle renewal sales enquiries, engage with new and existing customers, and ensure smooth renewals by collaborating with internal teams.">Handle renewal sales enquiries via hotline and email, and contact new and existing customers regarding their renewal sales...

  • Field Implementations Specialist

    1 day ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $6,000 - $7,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 12600 **Job Views** 1 Roles & Responsibilities Key Responsibilities include (but not limited to): - Full Turnkey Project management from Design Execution Commissioning of the State of...

  • Renewal Specialist, Apj

    7 days ago

    Singapore EUC MODENA PTE. LTD. Full time

    **About the Company** **About the Culture**: We operate on a shared ownership mentality - meaning everyone on our team has a stake in our success We work collaboratively to achieve our shared vision and strategy We are guided by our 5 Core Values: Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value **The...

Renewal Specialist

3 weeks ago

Singapore NetApp Full time

**If you run toward knowledge and problem-solving, join us**:
In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.

If you want to have a real impact, NetApp is the place for you. You’ll make a difference—while still maintaining a healthy work-life balance. Who are we? Forward-thinking technology people with a heart. Join us.

**Renewal Specialist**:
Singapore, Singapore, Singapore

**Job category**: APAC Sales

**Job ID**: 126004-en_US

**About NetApp**

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

**Job summary**:
Renewal Specialist is responsible for install base management of the existing customers in the effort to retain (as primary focus) and grow customer base. The role executes in line with GTM strategies and initiatives to grow revenue generated from customer renewal (install base) sales and meet KPIs for in-quarter renewal rates, in-quarter retention rates, discount percentages, and asset disposition.

**Job responsibilities**:

- Work closely with Client Executives and CSM to determine account install base (IB) strategy and identify and qualify Renewal opportunities
- Own IB management process and support IB Renewal sales within their IB Renewal specialty (renewal, tech refresh, keystones, cloud subscriptions etc.)
- Oversee the Renewal opportunity creation and hygiene
- Maintain and grow Renewal rates (including renewal on-time (OTRR) and in-quarter (IQRR) rates, tech refresh, keystones, cloud subscriptions etc.) and discount governance
- Establish profitable relationships with the channel partners, customers, and account teams with the focus on Renewal, identifying opportunities for upselling and minimizing churn;
- Design, scope, and prepare customer proposals within their assignment (aligned to specialty)
- Own quoting process and quote quality for core renewals, tech refresh, managed services (Keystones), and cloud renewals; collaborate with NetApp quoting team to ensure quality, timeliness and accuracy of quotes
- Engage with the channel partners to progress Renewal opportunities through the sales cycle
- Educate channel partners on the Renewal IB process and opportunity management process
- Attend customer/partner escalations related to Renewal sales and/or IB matters and engage with cross functional teams to seek resolution

**Key requirements**:

- 1-3 years of experiences in Renewal sales or relevant
- A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field
- Aptitude and readiness for learning and understanding new technologies.
- Creativity in problem-solving and good customer service skills
- Forecast opportunity closure based on interactions with customers, partners, and distributors
- Ability to understand and communicate technical solutions and selling concepts.
- Strong ability to use data to drive insights, and execute
- Has strong communication and organizational skills
- Interacts and collaborates with cross functional teams across time zones and cultures

Did you know

**Why NetApp?**

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.