Specialist, Renewal Sales

3 days ago

Singapore Webhelp Full time

**Customer Service/Support**

**Location**
- Singapore, Singapore***

Job Title:
Specialist, Renewal Sales

**Job Description**:
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
- You Will:

- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up
- sell opportunities
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager

You Have:

- 2+ years of experience working in a customer service or sales capacity
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Problem solving skills
- Excellent knowledge of MS Office programs
- Experience or willingness to work from home

**Location**:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:
English (required)

Time Type:
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