Sales & Renewals Operations Specialist

2 weeks ago

Singapore COMPLETE SOLUTION FINDER PRIVATE LIMITED Full time

The **Sales & Renewals Operations Specialist**will be responsible for managing license renewals, support & service maintenance quotations, invoicing, accounts receivable/payable, and supplier coordination. Based in Singapore, this role ensures smooth regional sales operations, timely renewals, and accurate financial transactions while supporting the sales and finance teams.

**Key Responsibilities**:
**1. Sales Administration & Renewals Management**:

- Prepare and process **service maintenance quotations**and **renewal proposals**for customers.
- Track and manage **license/subscription renewals**, ensuring timely follow-ups and compliance.
- Maintain a **renewals database**and forecast upcoming renewals for planning.
- Coordinate with sales teams to ensure customer retention and smooth renewal processes.

**2. Invoicing & Accounts Receivable (AR)**:

- Generate and issue **invoices**for renewals, services, and licenses.
- Monitor **accounts receivable**, follow up on overdue payments, and resolve billing discrepancies.
- Reconcile customer accounts and ensure accurate financial records.

**3. Accounts Payable (AP) & Supplier Coordination**:

- Process **vendor invoices**and ensure timely payments to suppliers.
- Verify and reconcile supplier statements, resolving discrepancies if any.
- Maintain records of expenses and assist in financial reporting.

**4. Documentation & Process Improvement**:

- Maintain organized records of contracts, purchase orders, and renewal documents.
- Identify opportunities to **automate and streamline**sales operations and financial processes.

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