Sales Support Renewal Specialist[

2 weeks ago

Singapore Linkedcorp HR Consultancy Pte Ltd Full time

JOB SUMMARY:
The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive

assistance to the sales team while focusing on customer renewals. This position involves

supporting field sales representatives in their activities and ensuring the successful retention

of existing clients through effective renewal strategies.

RESPONSIBILITIES:
1. Sales Support:
Collaborate with field sales representatives to facilitate the sales process, including

lead generation, qualification, and follow-up.

Assist in the preparation of sales presentations, proposals, and contracts to support

sales efforts.

Maintain accurate records of sales activities, customer interactions, and pipeline

management using CRM software.

Conduct market research to identify new sales opportunities and provide insights to

the sales team.

Coordinate with internal departments to address client needs and ensure timely

delivery of products or services.

2. Renewal Management:
Proactively engage with existing clients to facilitate the renewal process and secure

contract extensions.

Monitor contract expiration dates and proactively reach out to clients to discuss

renewal options.

Negotiate renewal terms and pricing with clients to maximize revenue retention.

Address client concerns and objections to renewal through effective communication

and problem-solving.

Collaborate with account management and customer success teams to ensure a

seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

- Minimum A Level/Diploma and above.
- Immediate start.
- Proven experience in sales support, customer service, or inside sales roles.
- Strong communication skills, both verbal and written, with the ability to engage with

clients effectively
- Excellent organizational skills and attention to detail to manage multiple tasks

concurrently.
- Ability to work collaboratively in a team environment and build positive relationships

with stakeholders.
- Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced

environment.
- Prior experience in contract negotiation and renewal management is a plus.

**Job Types**: Full-time, Permanent

Pay: $2,500.00 - $2,700.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday

Work Location: In person

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