Helpdesk Support Technician

We are looking for a IT Helpdesk Technician: Location: Toa Payoh Gross Salary: S$2,400 - IT helpdesk first level support with basic IT skills - Basic experiences with IT troubleshooting - Log incident and Service Request tickets and assigned to respective party - Follow through ticket incidents till case closure - Able to execute instructions from Lv2...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...

Headline: IT Helpdesk Support - Join Our Tech-Savvy TeamBody:Are you passionate about technology and helping people solve problems? Do you have a knack for troubleshooting and a friendly, patient demeanor? If so, [Company Name] is looking for an enthusiastic IT Helpdesk Support Technician to join our teamIn this entry-level role, you'll be the first point of...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

**Job Highlights** - Industry: Aerospace - Location: Changi - Working Days: 5 days work week **Job Descriptions: -** - Supporting First line team delivering helpdesk support for internal users, ensuring network devices, peripherals and services are operational and are returned to service in the quickest possible time - Providing Second line helpdesk support...

IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest...

a) Incident and Problem Management: (i) Application Support * Install other 3-party applications upon request * Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc. * Making support request to issues related to Microsoft Office 365 platform. * Microsoft Office Apps Issues, e.g. OneDrive access issues,...

ITE/Higher NITEC in Computer or IT related studies - Fresh Graduates are welcomed to apply - Able to work independently - Working knowledge in Windows and Networking - Provide IT Helpdesk Technical Support - Setup and maintain equipment such as PCs, routers, printers - Replacement of hardware parts if required - Troubleshoot, diagnose and resolve basic...

**Job description**: **IT Helpdesk Manager We are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

**Beyond Secure.** **L1 Helpdesk Support**: **Location**: Singapore **Employment Type**: Full-Time **Start Date**: As soon as possible Are you someone who enjoys helping others and resolving basic IT issues? We are looking for a reliable and customer-oriented individual to join our team as an L1 Helpdesk Support. This role is ideal for someone with a...