L1 Helpdesk Support

3 days ago


Singapore AvePoint Full time

**Beyond Secure.**

**L1 Helpdesk Support**:
**Location**: Singapore
**Employment Type**: Full-Time
**Start Date**: As soon as possible

Are you someone who enjoys helping others and resolving basic IT issues? We are looking for a reliable and customer-oriented individual to join our team as an L1 Helpdesk Support. This role is ideal for someone with a service mindset and a willingness to learn, even without a technical background.

**Key Responsibilities**:

- Log, track, and follow up on support tickets to ensure timely resolution.
- Escalate issues to the appropriate technical team when required.
- Maintain accurate records of service requests and communications.
- Ensure a high level of customer service and follow-up.

**Requirements**:

- No prior technical background is required - training will be provided.
- Good communication and interpersonal skills.
- Detail-oriented and able to follow standard operating procedures.
- Able to work independently and as part of a team.
- Singaporean only


  • Junior IT Helpdesk

    1 week ago


    Singapore NTT SINGAPORE PTE. LTD. Full time

    Junior IT Helpdesk / Service Desk Support Employment Type: 12 Months Contract (renewable) – with NTT Data Singapore (deployed to client site) Location: Singapore Work Location: Alexandra Building, Singapore About the Role We are looking for a Junior IT Helpdesk / Service Desk Support to provide L1 technical support for end-users in a banking...


  • Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,000 - $2,800 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 88892 **Job Views** 1 **Job Description**: Roles & Responsibilities Working days & hours: 5 days, 9am-6pm **Responsibilities & Tasks** Customer Service Delight our Clients with a...


  • Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $2,800 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 88892**Job Views** - 1Roles & Responsibilities Working days & hours: 5 days, 9am-6pm **Responsibilities & Tasks** Customer Service - Delight our Clients with a Friendly, Quick and Helpful...

  • 24x7 L1 Support

    3 days ago


    Singapore DXC Technology Full time

    **24x7 L1 Support **(12hrs shift helpdesk & onsite)**: - Responsibilities: _ - Provide 24x7 1st level support (12hrs shift helpdesk & onsite) for DXC Support Teams, Clients and Client’s 3rd Parties Vendors - Provide 1st level troubleshooting to customers. - Respond to customer calls in a professional and courteous manner - Responsible for logging calls...

  • Junior IT Helpdesk

    2 days ago


    Singapore NTT SINGAPORE PTE. LTD. Full time $35,000 - $45,000 per year

    Junior IT Helpdesk / Service Desk SupportEmployment Type:12 Months Contract (renewable) – with NTT Data Singapore (deployed to client site)Location:SingaporeWork Location:Alexandra Building, SingaporeAbout the RoleWe are looking for a Junior IT Helpdesk / Service Desk Support to provide L1 technical support for end-users in a banking environment. This is...

  • IT Support Helpdesk

    1 week ago


    Singapore SIMPLIFIED TECHNOLOGY PTE. LTD. Full time

    **1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...


  • Singapore MAIVENPOINT PTE. LTD. Full time

    **Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...


  • Singapore Newspaper WordPress Full time

    IT Helpdesk Support Jobs in Singapore – Join the Tech Team at Singtel IT Helpdesk Support Jobs in Singapore. Singapore is one of Asia's leading technology hubs, and companies across the country require skilled IT support to keep their systems running smoothly. Among the top employers in the tech sector is Singtel, Singapore’s largest...

  • IT Support Engineer

    2 days ago


    Singapore E2M SEARCH PTE. LTD. Full time

    Newly created role - Attractive remuneration package includes AWS - Beach Road Our client, a fast growing technology company with Asia presence is seeking for a dynamic IT Support Engineer in Singapore. You will be based in one of their customer’s office providing L1 and L2 helpdesk and remote support. You will be responsible in identifying and providing...

  • IT Helpdesk Support

    2 days ago


    Singapore SYSTEMS DESIGN PTE LTD Full time

    ITE/Higher NITEC in Computer or IT related studies - Fresh Graduates are welcomed to apply - Able to work independently - Working knowledge in Windows and Networking - Provide IT Helpdesk Technical Support - Setup and maintain equipment such as PCs, routers, printers - Replacement of hardware parts if required - Troubleshoot, diagnose and resolve basic...