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Rewards & Partnerships Manager (Loyalty Programme)
3 weeks ago
**About Atome**
Atome is a leading buy now pay later brand in Asia offering consumers choice, convenience and flexibility in how they choose to shop and pay, with zero-interest payments over time.
We partner over 5,000 online and offline retailers in nine markets (Singapore, Indonesia, Malaysia, Hong Kong, Taiwan, Vietnam, Philippines, Thailand and mainland China).
Atome, pronounced as "A-Toe-Me', stands for "Available to Me". We enable consumers' deepest passions by making products and services more accessible, affordable, and available to them-via customisable features and a smarter shopping experience.
As part of the Advance Intelligence Group, an Al-driven technology company with over 1500+ employees in 12 markets worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life-for our customers, colleagues and communities.
Our culture is built on values that are core to who we are and what we stand for:
- We foster an INNOVATION mindset
- We achieve results with EFFICIENCY and excellence
- We take pride in the QUALITY of our work
- We uphold INTEGRITY in all we do
- We embrace COLLABORATION to work across business lines and borders
**Responsibilities**
- Manage strategically important loyalty partnership opportunities, and act as the main point of contact between Atome+ and the partners.
- Initiate, negotiate, and operationalise engagements with internal stakeholders to launch loyalty partnerships.
- Develop loyalty reward strategies based on customer segmentations.
- Responsible for the end-to-end execution of all loyalty partnership marketing campaigns (including thematic campaigns, social media campaigns).
- Actively seek win-win solutions for both the partners and Atome.
- Define success metrics and prioritize key initiatives to drive growth across all partnerships.
- Work with the data science team to monitor partners' performance and identify opportunities to grow.
**Qualifications**
- 5+ years in Account Management or Loyalty Program Management.
- Prior experience in reward catalog management is a plus.
- Fluent in both English and Mandarin will be required due to regional coverage (SG,MY, HK,TW, etc).
- Demonstrated track record in building and nurturing relationships at all levels.
- Possess a growth mindset and understand how to collaborate with cross-functional teams to achieve goals.
- Strong commercial acumen - ability to analyze and interpret data for discussion with partners.
- Obsessed about understanding your partner's needs in developing their business and becoming a true business partner.
- Experience working at a high growth early tech startup is highly desired.
- A curious nature and you enjoy developing solutions to new problems.
- Highly self-motivated with the ability to work fast and smart independently.
- Excellent communication, organizational, and time management skills.
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