Junior IT Helpdesk Analyst

Junior IT Helpdesk / Service Desk Support Employment Type: 12 Months Contract (renewable) – with NTT Data Singapore (deployed to client site)Location: Singapore Work Location: Alexandra Building, Singapore About the Role We are looking for a Junior IT Helpdesk / Service Desk Support to provide L1 technical support for end-users in a banking environment....

Roles & ResponsibilitiesJunior IT Helpdesk / Service Desk SupportEmployment Type:12 Months Contract (renewable) – with NTT Data Singapore (deployed to client site)Location:SingaporeWork Location:Alexandra Building, SingaporeAbout the RoleWe are looking for a Junior IT Helpdesk / Service Desk Support to provide L1 technical support for end-users in a...

IMMEDIATE VACANCY (**SINGAPOREAN ONLY**) **"Chinese Speaking"** IT Technical Helpdesk Support Job Requirements: - IT helpdesk first level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good...

IMMEDIATE VACANCY (**SINGAPOREAN ONLY**) **IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity...

**OUR POSITION IN A NUTSHELL** **YOUR FOOTPRINT AT DWELLWORKS** The IT Helpdesk Analyst will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills. **WHAT YOU WILL ACCOMPLISH** - Manage helpdesk for third party independent consultants including management of major roll-outs to the...

**What’s Travelport?** Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem. **What does a great Premier Helpdesk Analyst do?** -...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...

We are looking for a Business Analyst to support our government client's initiative, and here is what your role is all about Responsibilities: Partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case. Evaluate and recommend suitable...

The Junior EUC Engineer (helpdesk) is responsible for providing solutions to end users and the implementation, monitoring and maintenance of IT infrastructure. A summary of the responsibilities of this position are, and not limited to, as follows: Provide a good customer service experience for all end users in the organization by resolving all IT support...

**IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good communication...