Junior IT Helpdesk Analyst

Junior IT Helpdesk / Service Desk SupportEmployment Type:12 Months Contract (renewable) – with NTT Data Singapore (deployed to client site)Location:SingaporeWork Location:Alexandra Building, SingaporeAbout the RoleWe are looking for a Junior IT Helpdesk / Service Desk Support to provide L1 technical support for end-users in a banking environment. This is...

IMMEDIATE VACANCY (**SINGAPOREAN ONLY**) **IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity...

**OUR POSITION IN A NUTSHELL** **YOUR FOOTPRINT AT DWELLWORKS** The IT Helpdesk Analyst will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills. **WHAT YOU WILL ACCOMPLISH** - Manage helpdesk for third party independent consultants including management of major roll-outs to the...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

There is currently an open position for an IT Helpdesk Analyst. - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System (ServiceNow, Jira) - Experienced in using Active Directory (Azure,...

Our client, a well-established firm is seeking to recruit for an IT Helpdesk support analyst for their organisation.Location: Central SingaporeResponsibilities:Attend to first and second level technical support for end-users and also to maintenance and troubleshooting of issues onsiteManage service requestsTo ensure that the service standard in aligned to...

Roles & ResponsibilitiesJob DescriptionsRaise the tickets into the ticket management system (ServiceNow). Some basic triaging. Assign the ticket status and provide an update to the ticket requestor. Please support any ticket-related report/stats generation as and when needed. Backfill requested. Preferably with IT background with experience in Level...

The Junior EUC Engineer (helpdesk) is responsible for providing solutions to end users and the implementation, monitoring and maintenance of IT infrastructure. A summary of the responsibilities of this position are, and not limited to, as follows: Provide a good customer service experience for all end users in the organization by resolving all IT support...

We are looking for HelpDesk Support Engineer and your role is defined as below:RoleMonitor and observe system alerts or out of the normal system behaviours.Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate.Perform consolidation of records for reporting for monitoring,...

We are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...