IT Helpdesk Agent

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Location at HPTC commonwealth - Shift allowance of $150 monthly - O levels and above 1 - Customer Experience Management 2 - Customer Service Management - 24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am...

Experience : 3-5 Years Role : Helpdesk Agent Key Skills: Understanding of one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services, Service Management functions, or Application Development. ITIL Foundation certification is preferred. Key Responsibilities: To manage the technology...

Job Title: Helpdesk Agent (L2) – IT Service Management Employment Type: 12-Month Renewable Contract with NTT DATA Singapore (Deployed to a Leading

Roles & Responsibilities Job Title: Helpdesk Agent (L2) – IT Service Management Employment Type: 12-Month Renewable Contract with NTT DATA Singapore (Deployed to a Leading

Roles & ResponsibilitiesExperience: 3-5 YearsRole: Helpdesk AgentKey Skills:Understanding of one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services, Service Management functions, or Application Development. ITIL Foundation certification is preferred.Key Responsibilities:To manage ...

Roles & Responsibilities Experience: 3-5 Years Role: Helpdesk Agent Key Skills: Understanding of one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services, Service Management functions, or Application Development. ITIL Foundation certification is preferred. Key...

Roles & ResponsibilitiesJob Title:Helpdesk Agent (L2) – IT Service ManagementEmployment Type:12-Month Renewable Contract with NTT DATA Singapore (Deployed to a Leading Bank)Work Location:Alexandra Building, SingaporeAbout the RoleWe are seeking an experienced Helpdesk Agent (L2) to join our client's Group Infrastructure & Platform Services (GIPS) division...

Roles & Responsibilities Responsibility The Helpdesk agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made. Log, monitor, and escalate support tickets using helpdesk systems to ensure efficient incident management. Support routine maintenance tasks such as...

24x7 helpdesk agent 1. Handle first level enquires, primarily incoming calls 2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Shift allowance of $150 monthly - O levels...

Roles & ResponsibilitiesResponsibilityThe Helpdesk agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made. Log, monitor, and escalate support tickets using helpdesk systems to ensure efficient incident management. Support routine maintenance tasks such as software...