24x7 Helpdesk Agent

Role: Helpdesk Agent Working Hours: 12 hours shift (3 days work, 4 days rest) Location: Commonwealth Duration: Renewable 1 year contract Accepts and Routes Calls Manage issue/risks resolution Gathers problem information and records data in desktop tool Clearing voice mail Track number of helpdesk calls processed Closing ADT case Monitors incident...

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). - Work 3 shift a week and rest 4 days. - Contract - 12 months - Shift allowance of $150 monthly **Requirements**: - Customer Experience Management - Customer Service Management (P2 - Intermediate) - English speaking

This is a 12 months contract assigned to our client Work Location: near Commonwealth MRT Salary Range : $2,800 - $3,400 **Job Description**: 1. 24x7 helpdesk agent - 12 hours shift 2. Mainly 7pm to 8am or 7am - 8pm on weekends. 3. Work 3/4 shift a week and rest 4 days 4. Shift allowance of $150 per month. 5. English speaking 6. O levels and above

**IT HELPDESK AGENT** Immediate Vacancies for IT Helpdesk Analysts Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Brief Description**: **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

**IT HELPDESK AGENT** Immediate Vacancies for IT Helpdesk Analysts Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 Skills Requirement 2. Presentation, client managememt, data analysis, hands on running the whole operation. 3. Have experience in managing team of 50, inbound and outbound & resource planning 4. Should know how to manage client KPI and...

**Junior IT Helpdesk Agent**: **Job description**: Job Requirement: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Strong communication skills and detailed work - Proficient...

Description: - 24x7 helpdesk agent Working hours: - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). - Work 3 shift a week and rest 4 days. - Shift allowance of $150 monthly **Requirements**: 1 - Customer Experience Management (P4 - Expert) 2 - Customer Service Management (P4 - Expert)

To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline. - Perform Contract Verification and Cases Data Correction - Record Severity Level and Issue Ticket Number via ITSM - Transfer Phone calls to RC Unix engineer and service center Team Lead - Perform first level analyst for desktop and printers - Verify...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range: $4,500-$5,500 Timing 24x7 helpdesk agent 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. **Job Description**: 1. English speaking 2. Managed a team of 5-10 before (at least) 3. 2 years of call center...

Roles & ResponsibilitiesWorking Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)Nearest MRT: Labrador MRTSalary Package: Up to SGD 3,300 (with AWS)Our IT Helpdesk Agent plays a crucial role in assisting inquiries and issues, ensuring that our services are accessible and effective. We are seeking dedicated individuals to join our team...

Roles & ResponsibilitiesWorking Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)Nearest MRT: Labrador MRTSalary Package: Up to SGD 3,300 (with AWS)Our IT Helpdesk Agent plays a crucial role in assisting inquiries and issues, ensuring that our services are accessible and effective. We are seeking dedicated individuals to join our team...

Roles & Responsibilities Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) Nearest MRT: Labrador MRT Salary Package: Up to SGD 3,300 (with AWS) Our IT Helpdesk Agent plays a crucial role in assisting inquiries and issues, ensuring that our services are accessible and effective. We are seeking dedicated individuals to join our...

Assist Helpdesk manager in managing day to day operation of Helpdesk - Assist Helpdesk manager in managing client on the daily reporting - Real Time Monitoring of daily operations to departmental objectives & KPIs are met - Monitor agent’s weekly performance using available data - Identify training and development needs of agents to bridge competency...

**24x7 L1 Support **(12hrs shift helpdesk & onsite)**: - Responsibilities: _ - Provide 24x7 1st level support (12hrs shift helpdesk & onsite) for DXC Support Teams, Clients and Client’s 3rd Parties Vendors - Provide 1st level troubleshooting to customers. - Respond to customer calls in a professional and courteous manner - Responsible for logging calls...

We are seeking a highly skilled Multilingual IT Help Desk Operator to join our team at RGF HR Agent. As a renowned IT solutions provider, we require someone who can provide exceptional technical support to our clients, with a focus on the Japanese market.The Multilingual IT Help Desk Operator will be responsible for handling IT support requests from users...

We are looking for a skilled Help Desk Expert to join our team at RGF HR Agent. As an IT solutions provider, we require someone who can provide top-notch technical support to our clients, with a focus on the Japanese market.The Help Desk Expert will be responsible for handling IT support requests from users, performing basic troubleshooting for various...

Roles & ResponsibilitiesWorking Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm)Working Location: SouthSalary Package: Up to $3.8K (with AWS) Employment Type: Contract Our IT Helpdesk Agent plays a crucial role in assisting inquiries and issues, ensuring that our services are accessible and effective. We are seeking dedicated...