Membership Admin Executive
3 days ago
1 year exp
**Roles & Responsibilities**
**MAIN DUTIES AND KEY RESPONSIBILITIES**:
- Provide administrative support to the Membership department.
- Responsible for effective communication between club and members.
- Maintain database associated with membership with accurate and current information.
- Effective communication between the club and members.
- Relationship management with membership base, especially during new members’ on-boarding, as well as members who frequent the club.
- Preparing all new members’ membership kits.
- Complete all appropriate paperwork and procedures in a timely manner for all new and resigned members, absent members, as well as member changes.
- Provide accurate and timely monthly reports.
- Liaising with Marina and Finance Department on membership matters related to members berthing and statements.
- Updating the Club’s list of sellers and communicating with members on the progress of their sales.
- Drafting and updating replies for all membership enquiries related to scope of work
- Strict compliance to standard operating procedures.
- Assist with membership events.
- Assist other departments and staff members as time permits, and perform other duties as assigned by Membership Manager/Director.
**REQUIREMENTS**:
- At least 1 year(s) of working experience in the related field is required for this position.
- Experience in customer service will be an added advantage.
- Meticulous and resourceful.
- Good interpersonal and communication skills.
- Good organizational and time management skills.
- A team player with proactive style, takes initiative and able to work under mínimal supervision.
- Proficient in Microsoft Office.
ONE°15 Marina Sentosa Cove, Singapore is a waterfront lifestyle destination offering world-class marina facilities replete with a comprehensive range of exclusive club amenities. It is an unprecedented lifestyle destination with modern facilities including an infinity pool, fitness centre, members’ lounge, modern spa, tennis courts, 26 tastefully appointed rooms, as well as a selection of restaurants and bars. ONE°15 Marina Sentosa Cove is part of SUTL Enterprise Ltd, which is listed on the main board of the Singapore Exchange. Since its inauguration in 2007, the Club has won several international accolades including Best Asian Marina of the Year and the prestigious FIVE Gold Anchors Award.
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