Business Sales Director
1 week ago
**About Traydstream**
**The goal**:Reimagine the paper-based processes that underpin trade finance using AI.
**Who we are**:We have a diverse group of people around the world from seasoned veterans with 20+ years’ experience in Finance and Technology alongside associates who are just starting out and exploring the FinTech space. Our diverse backgrounds, competencies and knowledge are some of the reasons why we work so well. We aim to grow together as a team and a company, not just as individuals.
**What we do**:Traydstream’s unique AI-powered products reduce the costs, complexities and timescales of trade finance processing for banks and large corporations. Our scalable platform uses proprietary Optical Character Recognition (OCR) technology to accurately digitize documents into a readable format and then applies machine learning algorithms to scrutinize for compliance with international trading rules and regulations.
**Who you are**:We are searching for someone who oversees all aspects of client projects and nurtures relationships with clients. They plan projects, create in-depth account profiles on key clients, coordinate various teams through the sales cycle, train sales staff within the region, manage budgets to reach their client goals, boost the company’s profitability and shape the business operations within their function.
**Responsibilities**:
The Account Director will be responsible for:
- Analyse prospective client needs, identify and propose recommendations that highlight where our unique value proposition can provide value, and/or developing new service capabilities
- Strategize on origination for responsible portfolio (e.g. region, prospect group)
- Work closely with internal teams to build and present bespoke presentations that to accelerate the sales process for several client teams
- Present product demos to potential clients to ignite interest and engagement in the Traydstream platform
- Negotiate contract terms and close sales with clients
- Oversee client RFPs and/or Risk Analysis requests to ensure all product information and recommendations address our clients’ requirements
- Oversee creation of proposal documents and providing clients with detailed pricing quotations and accurate cost calculations
- Manage and execute pilots, mandates, and oversee implementations and integrations for new clients
- Prepare new client collateral to address new releases
- Directly communicate with clients and resolving hurdles to ensure timely and high-quality deliverables are met on time and on budget
- Represent the voice of the customer to internal teams and ensuring client feedback is shared and understood to our relevant teams
- Work closely with the Ops teams to ensure smooth & seamless processing of transactions
- Identify and document platform risks and facilitate risk management strategies with internal product and technology teams
- Collect and analyze data to learn more about client transactions and processes
- Identify cross selling opportunities across client accounts
- Support client training initiatives (both onsite and virtually) on how to use our platform
- Support resolving tickets, client inquiries and issues in a timely manner
- Manage client renewal dates and rates in a timely manner
- Ensure finalisation of documentation in alignment with legal counsel for renewals
- Work closely with Implementation & Ops that onboarding is in line with the contractual terms of the client / BAU processing and SLAs are adhered to.
- Prep for new release notes & walkthrough for clients
**Job Requirements**
Essential
- 11-15 years of experience working as an account director or a similar position within a technology company
- A proven history of meeting sales targets and boosting profitability
- Demonstrable experience in negotiation and meeting client requirements
- Solid understanding of budgeting and reporting on progress
- Knowledge of performance evaluation techniques and metrics
- Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
- Outstanding organizational and leadership skills
- Ability to collect, track, and analyze large amounts of data
- Strong vertical and lateral thinking abilities
- Excellent active listening skills
- Ability to build rapport and collaborate with internal cross functional teams and external client teams.
- BSc/BA in business administration, sales, or relevant field
Desirable
- Knowledge of Trade Finance
- PMP Qualification
- Working knowledge of Salesforce
BFSI sales experience and Trade Finance Sales is an added advantage
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