Customer Service Executive
1 week ago
Roles & Responsibilities
Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?
We are looking for a service-oriented, friendly **Customer Service Executive **to join our **Customer Service team **at our **SERANGOON GARDEN CENTRE
**THE ROLE INVOLVES**:
- Supporting projects and initiatives to provide quality customer experience and enhance retention;
- Front-desk duties;
- Administrative Support Duties (Data entry, classroom schedule planning);
- Speaking to customers via phone Or face to face;
- Basic operations work;
- Promote Speech Academy Asia's products
- Ensuring cleanliness of facilities;
- Handling payment collection (Cash and Credit Card);
- Handling customer enquiries and issues;
- Ad-hoc duties as assigned.
**OUR IDEAL CUSTOMER SERVICE EXECUTIVE**:
- Loves talking to people;
- Can commit to weekend shifts;
- Possesses basic Microsoft Office Skills;
- Fluency in Language to speak to parents (Written & Spoken).
**WORKING DAYS & TIME [1hour break is included]**
- WEEKDAY: Wednesday - Friday: 1PM - 9PM
- WEEKEND: Saturday & Sunday: 9AM - 6PM
[5 day work including weekends - 40 hours a week]
FREELANCE HOURS (SAT/SUN): 8.30AM - 5.30PM
**WORKING LOCATION**:
- **SERANGOON GARDEN**
If this sounds like you, we want to work with you We'll be in touch if you are shortlisted for the role.
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