Customer Service Specialist

1 week ago


Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full time

Our client is an established medical device MNC and they are looking to add a Customer Service Specialist to their team This role would require you to process orders and communicate with customers.

As the first point of contact, you must ensure that customer needs and inquiries are addressed and problems are studied and resolved. You must also be available for standby after office hours and on weekends.

**Responsibilities**:

- Processes orders with quality and efficiency from receipt of orders or requests from customers and sales team to delivery of goods. Prepares picking and delivery documents
- Responsible for problem solving on order discrepancies, and ensures regulatory approval before selling
- Check open order and backlog reports daily to ensure timely processing of customer orders.
- Manage customer expectations, resolve customer satisfaction issues and product return billing and credit issues
- Arrange/adjust/organize distribution of implants and loaner sets
- Provides quotes for products as requested
- Answer queries from sales and customers on stock and shipment of orders.
- Interpret information on sales promotions, discounts by entering updates in SAP system
- Manage and track the loaner set movement
- Responsible to check the loaner setting before delivery
- Collaborate closely with warehouse and delivery service for daily operations.
- Ensure billings are done and mail to customers in a timely manner.

**Requirements**:
EA License ID: 11C3242

EA Registration ID: R1108969



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore RECRUIT.COM.SG PTE. LTD. Full time

    We are looking for a highly motivated and committed **Customer Service/Success Specialist **to work for a renowned medical device clinic. As a **Customer Service/Success Specialist **, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving...


  • Singapore AGAPE CP HOLDINGS PTE. LTD. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at AGAPE CP HOLDINGS PTE. LTD. The ideal candidate will be responsible for providing exceptional customer service and technical support via various communication channels.


  • Singapore DESI CORNER HOLDINGS PTE. LTD. Full time

    We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience. 2) Responding to customer questions and resolving customer complaints,...


  • Singapore Voyager Worldwide Full time

    **Role Purpose** The Voyager Worldwide Customer Service Specialist, through a high customer focus, adoption of the Voyager technology and collaboration with key internal stakeholders is expected to deliver the highest levels of service that differentiates Voyager Worldwide in the market and customer delight. **Core Accountabilities** - Understand, plan for...


  • Singapore LITTLE FARMS PTE. LTD. Full time

    **Are you passionate about all-natural and organic, great food? We are!** We are Singapore’s favorite neighborhood grocer, and we source the _finest all-natural and organic food _from farms and artisans from Australia, Europe, the United States, Singapore, and many other wonderful locations. Our purpose is to help people _live happier and healthier lives...


  • Singapore DYNACODE SYSTEMS PTE LTD Full time

    A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open: CUSTOMER SERVICE SPECIALIST Reports to Sales Manager **Responsibilities**: A. Marketing Making/Answering calls to/from potential clients and arrange for visit B. Customer Service Customer Support - Inhouse Sales Support - liaise with...


  • Singapore The Supply Advisory Full time

    We are partnering with a renowned client in the Energy sector in securing a Customer Service Specialist role that is based in its Singapore office. This individual will serve as the main point of contact with sales representatives, affiliates, and field PSL, ensuring precision and promptness in processing quotations and orders. The role will also oversee...


  • Singapore Pacific Tech Pte Ltd Full time

    Job DescriptionWe are seeking a Sales and Customer Service Specialist to join our team at Pacific Tech Pte Ltd. As an Inside Sales Specialist, you will play a crucial role in driving business growth by providing exceptional service to our valued customers.Your key responsibilities will include:Servicing and providing call-in customers with product...


  • Singapore Treasury Wine Estates Full time

    **About us** Treasury Wine Estates (TWE) is a premium focused, global leader in wine with strong positions in key global markets, supported by an unrivalled global footprint, business model, award-winning premium brand portfolio and a talented global team of over 2,500 people. Listed on the Australian Securities Exchange (ASX), we know that it's the...


  • Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Key ResponsibilitiesThis Customer Service Specialist role at RECRUIT NOW SINGAPORE PTE. LTD. involves providing expert skincare and beauty advice to customers. Key responsibilities include greeting and engaging customers, recommending suitable products based on their skin type and preferences, and driving sales through upselling and...


  • Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,700 - $3,200 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 107712 **Job Views** 1 **Job Description**: Roles & Responsibilities The primary objective of a Customer Service Specialist is to provide service excellence, to build relationship with...


  • Singapore LAUNDRYMART PROFESSIONAL PTE. LTD. Full time

    **Job Description & Requirements** - Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position. **Roles & Responsibilities**: - 5.5 working days, weekend and PH not working. - Carry out...


  • Singapore Tangs Full time

    Job Overview:We are looking for a Customer Service Specialist to join our team at TANGS. As a key member of our sales floor team, you will be responsible for providing outstanding customer service and ensuring a seamless shopping experience for our customers.Main Responsibilities:To educate customers on merchandise features, benefits, and unique selling...


  • Singapore BELIEVER MUSIC PTE. LTD. Full time

    Job Title: Customer Service SpecialistCompany OverviewBELIEVER MUSIC PTE. LTD. is a dynamic music education and retailing business that prides itself on providing an exceptional customer experience.Job DescriptionWe are seeking passionate and driven individuals to work in our front-end operations, ensuring smooth interactions with customers while assisting...


  • Singapore The Supply Advisory Full time

    We are partnering with a renowned client in the Energy sector in securing a Customer Service Specialist role that is based in its Singapore office. This individual will serve as the main point of contact with sales representatives, affiliates, and field PSL, ensuring precision and promptness in processing quotations and orders. The role will also oversee...


  • Central Singapore UNI FINTECH PTE LTD Full time

    We are looking for a fluent bilingual (English and Chinese) Customer Service Specialist to provide comprehensive online support to new clients throughout the pre-sales, sales, and post-sales process. Your primary responsibilities will include promptly answering client inquiries and ensuring their satisfaction throughout the purchasing journey. **Position...


  • Singapore KIDS EDUTAINMENT PTE. LTD. Full time

    Position: Customer Service Specialist Work Location: Singapore 098008 **Salary**: $3150 SGD **Job Scope**: - **Ticketing, Customer Service, and Event Coordination**:Manage all ticketing processes and provide excellent customer service, ensuring smooth event coordination. - **Collaboration with Sales Department**:Work closely with the Sales team to plan...


  • Singapore BOON LAY STATIONERY PTE LTD Full time

    Job DescriptionThe Customer Service and Sales Specialist will be responsible for providing excellent customer service, handling customer inquiries, and meeting sales targets. You will also assist in creating quotations, proposals, and contracts, as well as maintaining accurate records and reports.


  • Singapore THE J GYM PRIVATE LIMITED Full time

    Boulder Movement has 4 climbing gyms focused on offering the best experience for newcomers to bouldering with a supportive community to help them progress quickly! As a Customer Service Specialist, you will be empowered to drive initiatives to grow our community of climbers. Our team culture strongly values creative thinking and constant improvement. No...