Order Operations Executive

2 weeks ago

Singapore Waters Corporation Full time

Overview:

- Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an
**Order Operations Executive **to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences.
**People create the Waters difference.** By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success.

As

**Responsibilities**:

- Handle customers enquires, order entry and all customer services related areas and to follow through on order to cash processes
- Update of customer’s order status
- Ensure proper housekeeping of documentation
- Communicate customers' requirements to the Regional Distribution Center for any special handling and shipping requirements such as ship dates, forecast and end of quarter orders management
- Close monitoring of all backlogs to expedite deliveries with nominated forwarders
- Update of weekly sales order backlog report
- Conduct periodic stock take for service inventories
- Support service engineers’ spare part replenishment
- Support the team and perform cross functional activities when necessary
- Participate in process improvement activities to streamline the departments workflow
- Any other ad-hoc duties

Qualifications:
**Education**:

- Bachelors Degree

**Experience**:

- 3+ years order management experience
- Experience in SAP and Documentary Credit is a must
- Contract Management experience is a plus

**Skills**:

- Action oriented and eager to achieve results
- Sound communication skills
- Highly organized / well-prepared / time management skills
- Administration skill, which include the ability to organize and record data neatly and accurately by paying close attention to detail
- Strong interactive skills and a good listener
- Able to work overtime on short notice during peak workload periods

Company Description:

- Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

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