Operations Executive

19 hours ago

Singapore S&J MARKET PTE. LTD. Full time

Job Title: Operations Executive

Location: Tampines

Working Hours: 8:30 AM - 5:30 PM

**Job Overview**:
We are looking for a detail-oriented and proactive Operations Executive to oversee daily operations, manage order fulfillment across multiple e-commerce platforms, and coordinate logistics. This role requires excellent organizational skills, the ability to multitask in a fast-paced environment, and a strong team-oriented mindset.

**Key Responsibilities**:
E-Commerce Order Fulfillment:

- Process and fulfill orders from Shopify, Shopee, and TikTok platforms.
- Ensure timely and accurate order dispatch, coordinating with third-party logistics (3PL) providers.
- Manage overseas shipments using the DHL dashboard for international orders.

**Logistics & Billing**:

- Liaise with courier partners (Ninja Van, DHL, Provenance) to ensure smooth deliveries.
- Handle monthly courier billing using the Xero accounting platform.
- Verify invoices and reconcile billing discrepancies with logistics providers.

**Inventory & Product Management**:

- Create and print product labels for shipments.
- Maintain accurate records of stock levels and order processing.

**Administrative & Coordination Tasks**:

- Work collaboratively with internal teams to ensure seamless operations.
- Monitor platform performance and resolve order-related issues.
- Ensure compliance with company policies and operational procedures.

**Requirements**:

- Prior experience in e-commerce operations is a plus (Shopify, Shopee, TikTok).
- Familiarity with logistics coordination and 3PL providers.
- Proficiency in Xero accounting software is an advantage.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- A team player with excellent communication and collaboration skills.
- Excellent organizational and problem-solving abilities.

If you have a keen eye for detail, enjoy working in a dynamic e-commerce environment, and thrive in a team-oriented setting, we’d love to hear from you

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