
Operations Executive
1 week ago
Job Title: Operations Executive
Location: Tampines
Working Hours: 8:30 AM - 5:30 PM
**Job Overview**:
We are looking for a detail-oriented and proactive Operations Executive to oversee daily operations, manage order fulfillment across multiple e-commerce platforms, and coordinate logistics. This role requires excellent organizational skills, the ability to multitask in a fast-paced environment, and a strong team-oriented mindset.
**Key Responsibilities**:
E-Commerce Order Fulfillment:
- Process and fulfill orders from Shopify, Shopee, and TikTok platforms.
- Ensure timely and accurate order dispatch, coordinating with third-party logistics (3PL) providers.
- Manage overseas shipments using the DHL dashboard for international orders.
**Logistics & Billing**:
- Liaise with courier partners (Ninja Van, DHL, Provenance) to ensure smooth deliveries.
- Handle monthly courier billing using the Xero accounting platform.
- Verify invoices and reconcile billing discrepancies with logistics providers.
**Inventory & Product Management**:
- Create and print product labels for shipments.
- Maintain accurate records of stock levels and order processing.
**Administrative & Coordination Tasks**:
- Work collaboratively with internal teams to ensure seamless operations.
- Monitor platform performance and resolve order-related issues.
- Ensure compliance with company policies and operational procedures.
**Requirements**:
- Prior experience in e-commerce operations is a plus (Shopify, Shopee, TikTok).
- Familiarity with logistics coordination and 3PL providers.
- Proficiency in Xero accounting software is an advantage.
- Strong attention to detail and ability to manage multiple tasks efficiently.
- A team player with excellent communication and collaboration skills.
- Excellent organizational and problem-solving abilities.
If you have a keen eye for detail, enjoy working in a dynamic e-commerce environment, and thrive in a team-oriented setting, we’d love to hear from you
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