Manager, Client Services
1 week ago
-Job description
**Some careers open more doors than others.**
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Global Asset Management, the investment management business of the HSBC Group, serves HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds. Global Asset Management fulfils its purpose of connecting HSBC’s clients with investment opportunities around the world through an international network of offices in approximately 30 countries, delivering global capabilities with local market insight.
We are currently seeking a high calibre professional to join our team as a **Manager, Client Services.**
**Principal Responsibilities**
- Deliver effective client servicing and demonstrable control over the client relationships, including regular updates and reporting to clients
- Work closely with stakeholders and other offices to deliver Client/Prospects requests/ initiatives, explore process efficiency and client solutions
- Provide support to new business opportunities and product development discussions with regards to client requirements for their investments
- Manage all operations related issues of Institutional Business clients
- Support KYC, client onboarding, transaction monitoring and reviews
- Provide sales support to the sales team for clients across South East Asia
- Where there is room for improvement, explore process efficiency and better client solutions
- Ensure compliance with all laws, rules, regulations and procedures, in accordance with best market practice
Requirements
- Client Services experience in the asset management industry, preferably within the Institutional Business space
- Solid analytical and problem solving skills
- Strong communications and negotiation skills
- Excellent interpersonal skills and ability to work effectively with colleagues from diverse background and of varying seniority
- Be independent and resourceful in other words, a self-starter
- About 7 to 8 years of working experience
- Proficient in Excel spreadsheets and PowerPoint presentations
To be considered for this role, the relevant rights to work in Singapore is required.
**You’ll achieve more when you join HSBC.**
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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