Client Services Manager

This role mainly responsible for all operational activities in relation to the client and customer accounts. Being the focal point of contact internally and externally for all account related matters and managing a team customer service; providing guidance and support to ensure quality service is being provided to the customers and key clients. Job...

**Detailed functions**: **Client Relationship** - Acts as a link with the clients and the providers - Takes ownership of a number of pre-defined clients - Receives all clients services and change requests and ensures timely dispatch to the relevant departments - Liaises with internal departments to ensure the requests are carried through respecting...

Client Relationship - Takes ownership of a number of pre-defined clients - Liaises with internal departments to ensure the requests are carried through respecting deadlines - Follows up on incidents & tickets - Escalate issues to Manager when appropriate Quality Assurance - Ensures quality of the execution of client orders - Applies checking procedures and...

**About This Role** Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We...

Overview Get AI-powered advice on this job and more exclusive features. Responsibilities Primary point of contact for Portfolio of Premier Corporate Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors Provide the highest standard of client service in response to client enquiries and complaints, so as to...

**Are you ready to explore a world of possibilities?** Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. **Pay and Benefits**: -...

Join to apply for the Manager, Client Services role at Oliver James Job details and role overview are provided below. Overview Job Title: Manager, Client Services – Singapore Location: Singapore Industry: Insurance / Wealth Management / Financial Services Job Type: Full-time | Permanent Salary: Competitive, commensurate with experience About The Role We...

**Client Administration**: - Acts as a link between Victor Buck Services, the clients and the providers - Communicates pro-actively towards the clients on production status and events - Makes sure clients’ stock of stationary is sufficient and up to date when relevant - Ensure jobs are closed for invoicing in a timely and accurately manner end of the...

**Principal Responsibilities** - Accountable for delivering Client Service excellence domestically/regionally/globally, effectively managing any risks and issues - Accountable for managing a portfolio of Commercial Banking/Global Banking customers who bank with HSBC regionally/globally - Accountable to retain revenue as well as achieve incremental revenues...

About the Role: Client Service Manager As a Client Service Manager, you will support relationship managers and clients by handling key tasks such as: Client Servicing: Coordinate with different teams to ensure client documentation meets compliance standards Respond promptly to client queries and resolve issues Take client orders and understand their overall...